Manager, Mainland and International Affairs (Ref. M-MIA)
Public, Mainland and International Affairs Division
2-year fixed-term contract
Responsibilities:
- Serve as the primary contact point for Mainland and international stakeholders to enhance joint efforts in consumer protection
- Promote the Council’s presence and maximise exposure regionally and globally through targeted stakeholder engagement and strategic advocacy
- Oversee day-to-day administrative duties and communications and provide secretarial support to meetings
- Plan and coordinate visits, conferences, events, exchange activities, etc. with Mainland and international stakeholders; prepare respective briefing materials; receive delegations and ensure smooth execution
- Coordinate relevant divisions to collaborate with stakeholders to develop and review regularly cross-boundary standards, agreements, etc.
- Engage Mainland audience through effective use of social media platforms with creative content; monitor and maintain operational data and reports of Mainland social media platforms
- Monitor developments in Mainland and international consumer protection landscapes and conduct market analysis to support strategic outreach
- Perform any other duties as assigned
Requirements:
- A recognised degree with at least 5 years solid working experience preferably with statutory bodies or sizable organisations
- Hands-on experience in liaising with Mainland and international government departments, officials, delegates, consulates, etc.
- Thorough understanding of Mainland and international economic and political landscapes, good knowledge about Mainland and international political and business protocols
- Self-motivated, strong analytical and problem-solving skills with attention to details
- Strong communication and interpersonal skills, with the ability to work both independently and as part of a team
- Fluent in Putonghua, Cantonese and English with excellent command of written Chinese and English for speeches, promotional materials, social media posts, etc.
- Innovative, flexible and able to deliver under time and resource pressure
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF.
Application forms are available on the Council’s website https://www.consumer.org.hk/. Interested applicants are invited to apply to the Director, Human Resources by sending the completed application form and a resume together with a cover letter explaining why they consider themselves suitable for the position by 23 November 2025. Applications should be sent by e-mail to recruit@consumer.org.hk. Candidates not invited for interview within 12 weeks from the closing date may consider their applications unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.