Manager, Administration and Facilities Management (Ref. M-ADM)
Finance and Administration Division
2-year fixed-term contract
The Consumer Council is seeking a seasoned, hands-on professional to join our Finance and Administration Division. This role is responsible for the planning and operational management of the Council’s administrative functions and facility assets across various distinct locations (including owned offices, leased premises, and a standalone building).
Reporting to the Director, Finance and Administration, the successful candidate will lead a team and manage external service providers and contractors. This role is ideal for a versatile manager who thrives on variety, balancing high-level capital projects with daily property and facilities management and general administration.
Responsibilities:
Administration and Procurement
- Oversee the full spectrum of daily administration, including reception, committee support, transport services, and office supplies
- Lead procurement activities from user requirement gathering and market research to tendering, purchase orders, contract management, and vendor performance evaluation
- Responsible for the annual administration budget and drive green office initiatives
- Review and enhance administration work procedures and guidelines
Facility and Property Management
- Manage facility operations, maintenance, and safety compliance of all Council’s sites, ensuring adherence to statutory regulations (including building codes, fire safety, and occupational health)
- Lead property lease negotiations, including liaison with government bureaus, leasing agents, and market analysis and proposals
- Implement preventive maintenance programmes, manage FF&E asset lifecycles, and maintain inventory databases
- Responsible for annual facility budget and expenditure plans
- Establish operating procedures and best practices
- Establish and maintain compliance records and renewal schedules are maintained effectively for the preventive maintenance programmes
Capital Works and Projects
- Project Planning & Execution: Lead cross-divisional capital works projects from inception to completion including initial scoping development, proposal preparation, budget planning, tendering, construction supervision, and handover.
- Tendering & Contract Management: Prepare tender documents, evaluate bids, manage procurement processes and administer renovation contracts.
- Project Management & Reporting: establish project management workflows and filing systems, monitor budget, ensure quality assurance and regulatory compliance and provide regular progress reports and proper documentation.
- Stakeholder & User Management: Liaise with internal stakeholders, contractors, and government departments to ensure smooth project delivery with minimal disruption to the Council’s operations.
- Relocation Coordination: Plan and manage logistics related to relocation, including user move schedules, IT infrastructure coordination, and handover of premises.
Contract and Vendor Management
- Supervise and evaluate service providers’ performance and deliverables
- Manage service contracts (security, cleaning, maintenance) and establish a robust contract management system
Leadership and Others
- Lead, mentor, and schedule a team of around 10 staff
- Perform ad-hoc emergency assignments to ensure business continuity
- Undertake any other duties or ad-hoc projects as required by management
- Attend work on weekends or public holidays when required to support facility maintenance or contractor activities
Requirements:
- A recognised university degree in Business Administration, Building Services, Property/Facilities Management, Engineering, Architecture, Construction Management, Surveying or related discipline
- At least 5 years of relevant experience in procurement, facilities management, or project management, within a sizable organisation (public sector, statutory bodies, or NGOs preferred) with proven supervisory experience
- Demonstrated experience in capital project management, facility management or familiarity with tendering processes. Knowledge of building codes, safety regulations, and best practices for commercial or standalone premises is an advantage
- Proficiency in MS Office, PowerPoint, AutoCAD. Experience with work order systems, facilities management or project management software
- Good command of both written and spoken English and Chinese (Cantonese and Putonghua)
- Excellent stakeholder management, negotiation, and report-writing skills.
- Strong problem-solving mindset, detail-oriented, hands-on, adaptable, and capable of working under pressure
- Flexibility to attend work outside office hours (weekends or public holidays) occasionally to support project or maintenance activities
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Application forms are available on the Council’s website https://www.consumer.org.hk/. Interested applicants are invited to apply to the Director, Human Resources by sending the completed application form and a resume, including information of the latest salary, expected salary and earliest availability, together with a cover letter explaining why they consider themselves suitable for the position by 20 April 2026. Applications should be sent by e-mail to recruit@consumer.org.hk. Candidates not invited for interview within 12 weeks from the closing date may consider their applications unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.