Executive, Planning and Stakeholder Engagement (Ref. E-PSE)
Consumer Education, Planning and Stakeholder Engagement Division
2-year fixed-term contract
Responsibilities:
- Provide comprehensive administrative and secretarial support for the Planning and Stakeholder Engagement (PSE) Team, including meeting coordination, document preparation, filing and routine office operations.
- Assist in the compilation, updating and basic monitoring of Key Performance Indicators (KPIs) at Council and Divisional levels
- Support the team in conducting simple desk research, data collection and information consolidation on consumer trends, trade practices and relevant industry developments
- Help maintain and update stakeholder databases, contact lists and engagement records, ensuring accuracy and proper documentation
- Provide logistical and administrative support for stakeholder engagement activities, including scheduling meetings, preparing materials, coordinating with government/public bodies, industry representatives and community partners
- Assist in drafting and formatting proposals, reports, presentations and committee papers under guidance
- Maintain proper documentation and support the preparation of funding-related materials and tracking of project records
- Perform general administrative tasks such as preparing correspondence, handling enquiries, processing invoices, and supporting team workflows
- Take up ad hoc duties as assigned
Requirements:
- Level 2 or above in five subjects, including English and Chinese, in the Hong Kong Diploma of Secondary Education Examination (HKDSEE); or (ii) Level 2 / Grade E or above in five subjects including English and Chinese, in the Hong Kong Certificate of Education Examination (HKCEE)
- At least one year of work experience in administration, project coordination, research support or stakeholder-related work is preferred
- Good organisational and administrative skills with strong attention to detail
- Good written, communication and interpersonal skills to support stakeholder coordination
- Proactive, reliable, and able to manage multiple tasks in a fast‑paced environment
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Application forms are available on the Council’s website https://www.consumer.org.hk/. Interested applicants are invited to apply to the Director, Human Resources by sending the completed application form and a resume together with a cover letter explaining why they consider themselves suitable for the position by 1 April 2026. Applications should be sent by e-mail to recruit@consumer.org.hk. Candidates not invited for interview within 12 weeks from the closing date may consider their applications unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.