Manager, Planning and Stakeholder Engagement (Ref. M-PSE)
Consumer Education, Planning and Stakeholder Engagement Division
2-year fixed-term contract
Responsibilities:
- Plan and develop training programmes for various industries with partner(s)
- Coordinate and support the execution, monitoring and review of the Council’s Three-year Strategic Plan and related initiatives
- Coordinate the development, implementation and monitoring of Key Performance Indicators (KPIs) at Council and Division levels
- Coordinate meetings and maintain close liaison with trade associations and professional bodies for improvement of trade practices
- Conduct research and analysis on consumer trends, market developments and trade practices to support planning and policy recommendations
- Engage and maintain productive relationships with stakeholders, including government/public bodies, industry representatives, academic institutions and community partners
- Assist in identifying collaboration and funding opportunities to support Council’s projects and programmes
- Prepare reports, briefing papers, committee papers, presentations and other management information for internal and external stakeholders
- Perform any other duties as assigned
Requirements:
- A recognised university degree or higher qualification in Business, Public Policy, Social Science, or a related discipline
- At least 5 years of relevant experience, preferably in training, stakeholder engagement, project management and strategic planning. Candidate with less experience may be considered as an Assistant Manager, Planning and Stakeholder Engagement
- Proven ability to manage diverse consumer-related issues across multiple sectors
- Strong presentation and analytical skills with the ability to produce high-quality reports and recommendations
- Prior exposure in engaging government departments, public bodies or NGOs would be an advantage
- Excellent written, communication and interpersonal skills for effective collaboration and stakeholder liaison
- Mission-driven, proactive, meticulous, and able to perform under pressure
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Interested candidates please submit job applications by 21 October 2026 via email to recruit@consumer.org.hk. Submissions should include a completed application form (available for download from the Council’s website at https://www.consumer.org.hk/), a full resume (stating current salary, expected salary, and earliest availability), and a cover letter outlining the suitability for the role. Please note that applications without the expected salary may not be considered. Applicants who do not receive an interview invitation within 12 weeks of the closing date may assume their application was unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.