Project Manager, IT and Project Support (Ref. PM-ITPS)
IT and Project Support Division
2-year contract
Responsibilities:
- Plan, lead, and manage full project lifecycles—from project initiation, feasibility assessment, requirements analysis, solution design, development, testing, implementation, to post‑implementation review—ensuring projects are delivered on schedule, within scope, and within budget
- Oversee and coordinate multiple concurrent IT and digital transformation projects, including public‑facing systems, internal operational platforms, artificial intelligence and data intelligence initiatives
- Drive structured stakeholder engagement: collaborate closely with business units, technical teams, and external vendors to define project scope, align expectations, and manage change throughout the SDLC
- Lead requirement‑gathering workshops, negotiate delivery timelines, resolve conflicts, and ensure transparent communication across project sponsors and working groups
- Manage vendor relationships: evaluate proposals, negotiate work scope and deliverables, monitor vendor performance, and conduct quality assurance throughout project execution
- Coordinate compliance and independent assessments (SRAA, PIA/PCA, Stress Tests) with third‑party assessors
- Support procurement processes, including preparation of tender documents, proposal evaluations, negotiations, funding approval papers, and contracts
- Prepare related IT committee documents, including project progress reports
- Perform other IT and project‑related duties as required
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, Software Engineering or a related discipline
- Minimum 5 years’ solid experience in IT project management, preferably gained from sizable organisations or public/regulated sectors, with proven success in leading medium to large‑scale technology projects
- Experience in delivering business solutions involving AI technologies, data analytics/intelligence tools, cloud services, or finance system implementation is an advantage
- Excellent communication and coordination skills, with the ability to lead projects and teams to meet milestones and deadlines
- Familiarity with PMP / Agile methodologies; knowledge of ISO27001, ISO20000, data governance, and Digital Policy Office (DPO) policies and guidelines
- Self-motivated, detail oriented, energetic, highly organised, and capable of prioritising and managing multiple tasks
- Proficient in both written and spoken Chinese and English
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Application forms are available on the Council’s website https://www.consumer.org.hk/. Interested applicants are invited to apply to the Director, Human Resources by sending the completed application form and a resume together with a cover letter explaining why they consider themselves suitable for the position by 8 April 2026. Applications should be sent by e-mail to recruit@consumer.org.hk. Candidates not invited for interview within 12 weeks from the closing date may consider their applications unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.