Manager, Consumer Education (Ref. M-CE)
Consumer Education, Planning and Stakeholder Engagement Division
2-year fixed-term contract
Responsibilities:
- Assist the Senior Manager in developing and leading high-impact training and learning programmes, community talks as well as citywide events targeting teenage students and/or senior citizens
- Assist in analysing youth and senior consumer behaviour to identify programme trends and target’s needs
- Leverage existing network and connections with Hong Kong secondary schools and/or elderly service organisations to curate innovative and relevant education programmes
- Engage programme stakeholders, collaborators, supporting organisations and volunteers to enrich content, expand outreach and maximise promotion
- Prepare programme/project proposals and draft committee papers
- Manage budgets, procurement, promotion and evaluation of programme and events
- Assist the Senior Manager in handling team administration duties
- Perform ad hoc duties as assigned
- Outdoor work may be required
Requirements:
- Bachelor Degree in Education, Business Administration, Social Science or related disciplines
- At least 5 years of experience in youth and/or seniors’ training/programme development and project management
- Prior exposure in engaging government departments, public bodies or NGOs would be an advantage
- Prior experience in coordinating volunteer services and developing educational materials would be an advantage
- Sound knowledge in programme design, facilitation, delivery and project management
- Strong analytical, coordination, communication, and time management skills
- Good command of written and spoken English and Chinese attaining a minimum of Level 5 or above in Chinese or English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or equivalent in either subject
- Independent, proactive, creative, well-organised, meticulous, responsible and a good team player
- Experience in database management and/or website update would be an advantage
- Proficiency in MS Office applications
Shortlisted candidates will be invited for interview and successful candidates will be required to undergo Sexual Conviction Record Check.
Important Notes
Only applications containing public language examination results, current salary, and expected salary will be processed.
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Interested candidates please submit job applications by 27 July 2026 via email to recruit@consumer.org.hk. Submissions should include a completed application form (available for download from the Council’s website at https://www.consumer.org.hk/), a full resume (stating current salary, expected salary, and earliest availability), and a cover letter outlining the suitability for the role. Applicants who do not receive an interview invitation within 12 weeks of the closing date may assume their application was unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.