Service Quality of Foreign Domestic Helper Employment Agencies Varies Unfulfilled Commitments & Continued Delays in Reporting for Duty
USB Extension Sockets Need Improvement on Safety Level Over 85% of Models Do Not Comply with the Standards
Test on Sashimi: Excessive Methylmercury in over Half of Tuna Samples Parasites Detected in One Salmon Sample and Parasites with Worm Eggs found in One Tuna Sample
Bacteria in 5 Paper Kitchen Towels Exceeds Standard by up to 4 Times Variable Performance in Water Absorption and Tensile Strength
Tests on 14 Air Circulators Reveal Variable Performance in Airflow Rate & Energy Efficiency – Only 4 Models in Full Safety Compliance
Higher Average Prices for Over 60% of Supermarket Goods Rice and Teabags Surge over 10% on Average
Choose Haircut and Treatment Packages with Care Beware of Losses Arising from High Value Prepaid Services
The Consumer Council Named and Reprimanded a Beauty Service Group for High Pressure Sales – Called for Mandatory Cooling-off Period to Safeguard Consumer Interest
A Study on Building an Age-friendly Consumption Environment
Service Quality of Foreign Domestic Helper Employment Agencies Varies Unfulfilled Commitments & Continued Delays in Reporting for Duty
15 May 2019
The demand for foreign domestic helpers have continued to rise in Hong Kong. Given the strong competition for helpers, employers have no choice but to bear with the problems encountered during the...
USB Extension Sockets Need Improvement on Safety Level Over 85% of Models Do Not Comply with the Standards
15 May 2019
With the widespread use of smart phones and a whole array of other mobile devices, many extension cords now come with USB sockets that can simultaneously charge multiple electrical devices, offering...
4 Models of Compression Hosiery found a Wide Discrepancy between Actual and Claimed Compression Values Effectiveness of 3 Models in Improving Blood Circulation in Doubt
15 May 2019
People who need to stand for long periods in their job, people who are plump, pregnant women and elderly are vulnerable to the formation of varicose veins on their calves. The Consumer Council tested...
85% of Two Horsepower Window-type Air Conditioners Fail Own Claims in Test on Cooling Capacity and Energy Label of 1 Model Unsubstantiated
15 May 2019
With summer fast approaching, an air conditioner that cools fast and saves energy is an important appliance at home. The Consumer Council conducted a test on 14 models of the “2 horsepower...
Test on Sashimi: Excessive Methylmercury in over Half of Tuna Samples Parasites Detected in One Salmon Sample and Parasites with Worm Eggs found in One Tuna Sample
15 April 2019
Sashimi is a favourite food of many consumers. According to Consumer Council tests on 50 sashimi samples, 49 (98%) contained heavy metal, methylmercury (an organic compound of mercury), of which, 10...
Bacteria in 5 Paper Kitchen Towels Exceeds Standard by up to 4 Times Variable Performance in Water Absorption and Tensile Strength
15 April 2019
Paper kitchen towels are generally better than paper hand towels for water absorbency, so are more commonly used for cleaning, wiping hands and for food preparation. But the Consumer Council tests on...
Tests on 14 Air Circulators Reveal Variable Performance in Airflow Rate & Energy Efficiency – Only 4 Models in Full Safety Compliance
15 April 2019
With the onset of warm weather, the season of high humidity is approaching. Many households will shop around for air circulator fans (or convection fans) to speed up indoor air circulation to bring...
Higher Average Prices for Over 60% of Supermarket Goods Rice and Teabags Surge over 10% on Average
15 April 2019
Supermarkets are popular places for Hong Kong household to shop for their daily groceries. In the Consumer Council’s 2018 annual supermarket price survey, the aggregate average price of the 230...
Choose Haircut and Treatment Packages with Care Beware of Losses Arising from High Value Prepaid Services
15 April 2019
Many consumers visit salons for routine haircare. Apart from regular hair styling services, such as shampoo, cut, colour and perm, some salons also provide haircare treatment packages, and some offer...
The Consumer Council Named and Reprimanded a Beauty Service Group for High Pressure Sales – Called for Mandatory Cooling-off Period to Safeguard Consumer Interest
26 November 2018
Today the Consumer Council named and reprimanded a beauty service group for adopting various undesirable trade practices, including luring prospective consumers to patronize; subjecting them to high-...
Risk or Opportunity - A Study on Building an Age-friendly Consumption Environment
4 October 2018
Full ReportFull Report (WCAG version)Executive SummaryExecutive Summary (WCAG version)Questionnaire (Chinese only)PresentationThe rapid expansion of ageing population in Hong Kong accompanied by...

What's New

CFS urges public not to consume prepackaged chicken strips that may contain metal pieces
CFS urges public not to consume prepackaged chicken strips that may contain metal pieces
DH investigates case of undeclared Western drug ingredient detected in cream product seized at clinic of registered Chinese medicine practitioner (with photo)
DH investigates case of undeclared Western drug ingredient detected in cream product seized at clinic of registered Chinese medicine practitioner (with photo)

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Policy & Research

Submissions on Smoking (Public Health) (Amendment) Bill 2019
Submissions on Smoking (Public Health) (Amendment) Bill 2019 14 April 2019
The Council's submission to the Public Consultation Paper on Statutory Cooling-Off Period for Beauty and Fitness Services Consumer Contracts 12 April 2019
Consultation Paper – Access to Information 11 April 2019
Submissions on 2018 Draft Convention on the Recognition and Enforcement of Foreign Judgments 1 April 2019
The Land Registry - Property Alert
Code of Practice of the Jewellery Retail Industry
Amended TDO
洗衣业营商实务守则
Anti-Deception Coordination Centre