Quality of Power Banks under Scrutiny: 3 Found 40% Short of Rated Energy and 9 in Non-compliance with Safety Requirements
Over Half of Children Scooter Test Samples found in Non-compliance of Toy Safety Standards with Room for Improvement in the Steering Tube, Design and Material
A Comprehensive Review of Mortgage Interest Rates and Charges – Smart Shopping Around for Price Comparison to Reduce Interest Payments
Choose with Care to Avoid Dispute and Loss amid a Plethora of “Value-added Self-enhancement” Tuition Courses
Environmental Performance of Washing Machines Varies Substantially Electricity Consumption Could Differ by 70%
Council Names Time-share Marketing Company for High-pressure Sales Tactics Consumers be Wary of Signing under Coercion Unreasonable Vacation Club Membership Contracts
19 September 2017
The Consumer Council has taken to task a time-share marketing company for engaging persistently in malpractices much to the detriment of the consumers.As complaints against the rogue operator...
Quality of Power Banks under Scrutiny: 3 Found 40% Short of Rated Energy and 9 in Non-compliance with Safety Requirements
14 September 2017
The modern day life is so much dependent on the mobile phone that it’s hard to imagine the device could suddenly stop because the battery has run out. That’s where the power bank comes in...
Over Half of Children Scooter Test Samples found in Non-compliance of Toy Safety Standards with Room for Improvement in the Steering Tube, Design and Material
14 September 2017
Children scooters are widely popular but if these children favorites of a seemingly simple built and easy control should become defective in the construction or the material used, they could pose a...
A Comprehensive Review of Mortgage Interest Rates and Charges – Smart Shopping Around for Price Comparison to Reduce Interest Payments
14 September 2017
The residential property market boom with prices rising to ever new record high has not dampened the buyers’ interest. Long queues of buyers appear whenever a new property is launched on the...
Choose with Care to Avoid Dispute and Loss amid a Plethora of “Value-added Self-enhancement” Tuition Courses
14 September 2017
The market is full of self-enhancement or value-added courses of all descriptions. Consumers are reminded that currently, in Hong Kong, there exists no single accreditation organisation on the...
Environmental Performance of Washing Machines Varies Substantially Electricity Consumption Could Differ by 70%
15 June 2017
The Consumer Council joined with the Electrical and Mechanical Services Department (EMSD) in conducting tests on 12 models of washing machines. Variance among the tested models in both rinsing and...

What's New

Two kinds of imported ice-cream samples detected with total bacterial counts and coliform bacteria exceeding legal limits
Two kinds of imported ice-cream samples detected with total bacterial counts and coliform bacteria exceeding legal limits
Prepackaged dried mango sample in breach of food labelling regulations
Prepackaged dried mango sample in breach of food labelling regulations

How to Complain

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Supermarket Price Watch
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Supermarket Price Watch
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Policy & Research

5 September 2017
Council's Views on the Proposed Guidelines on Online Distribution and Advisory Platforms
Council's Views on the Proposed Guidelines on Online Distribution and Advisory Platforms 4 August 2017
Council's Views on Strengthening the Regulation of Person-to-Person Telemarketing Calls
Council's Views on Strengthening the Regulation of Person-to-Person Telemarketing Calls 31 July 2017
Council's Views on Proposals to Reduce and Mitigate Hacking Risks Associated with Internet Trading
Council's Views on Proposals to Reduce and Mitigate Hacking Risks Associated with Internet Trading 7 July 2017
Code of Practice of the Jewellery Retail Industry
Amended TDO
洗衣业营商实务守则
Anti-Deception Coordination Centre