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CHOICE Magazine Welcomes a New Chapter with Free Access 14 Link’s Shopping Centre Distribution Points Launched
  • 2025.01.16
  • Press Release

CHOICE Magazine Welcomes a New Chapter with Free Access 14 Link’s Shopping Centre Distribution Points Launched

Starting from 2 January 2025, the online version of CHOICE Magazine is fully available for free, with a limited number of print copies retained for the public in need. Taking the lead in the distribution, Mr Chan Kam-wing, Chairman of the Consumer Council, and Ms Gilly Wong Fung-han, Chief Executive of the Consumer Council, were joined by Mr Jeff Mau, Director of Property Management, and Mr YC Wan, Director of Media & Community Relations at Link Asset Management Limited (Link), distributed print...

First Test of 55-inch 4K Smart TVs Revealed Disparity in Audio-visual Quality Among Different Display Technologies Choose Wisely, Trial and Enquire About Functions, Maintenance and Cyber Security Before Purchase
  • 2025.01.15
  • Press Release

First Test of 55-inch 4K Smart TVs Revealed Disparity in Audio-visual Quality Among Different Display Technologies Choose Wisely, Trial and Enquire About Functions, Maintenance and Cyber Security Before Purchase

TVs are an essential home appliance for nearly every family. In addition to providing family-friendly entertainment through traditional broadcasting, modern TV sets have evolved into smart systems that combine various functions such as Internet access and video streaming. As such, not only would consumers care about the sound and picture quality, as well as the maintenance and repair services, but they would also pay heed to the smart system’s interface design and ease of use. The Consumer...

Great Disparity in Thermal Insulation Performance of Travel Mugs Nominal Capacity of 5 Models Lower than Labelled by More than 10% Improvements Needed for Problems Associated with Overbalance, Clogging of Drinking Straw, Difficulty in Cleaning
  • 2025.01.15
  • Press Release

Great Disparity in Thermal Insulation Performance of Travel Mugs Nominal Capacity of 5 Models Lower than Labelled by More than 10% Improvements Needed for Problems Associated with Overbalance, Clogging of Drinking Straw, Difficulty in Cleaning

Whether for grabbing coffee before work, or buying hand-shaken beverages for afternoon tea, many consumers have started the habit of bringing their own containers, putting sustainable lifestyle habits into practice. In selecting a travel mug, some would put more emphasis on suitable capacity, while others would be more concerned with thermal insulation performance and leak-proof efficacy. The Consumer Council tested 18 models of tumblers and travel mugs, and found that the nominal capacity...

  • 2024.09.19
  • Shopping Guide

Consumer Protection Tips for the Closure of Fitness Centres

1. ​​​​​​Should I accept the offer to transfer my membership to another fitness centre as the current centre has been closed? Consumers should understand and consider the following from the fitness centre before deciding : Are there any...

  • 2024.09.13
  • Shopping Guide

Should Physical’s existing customers sign the consent offered by HEALTHY?

Q: As an existing customer of Physical Fitness, I’m aware that HEALTHY claims to provide existing Physical customers with their remaining services including the gym card, personal training sessions and beauty service. However, staff members have...

  • 2022.06.22
  • Shopping Guide

Trivia About Dementia: What is “Alzheimer’s Disease”? A Dingy and Cluttered Room Can Be Hazardous?

“Cognitive impairment”, “senile dementia” and “Alzheimer’s disease” – are these the same? Dementia (or cognitive disorder) is a neurodegenerative disorder which leads to a decline in brain function. The patient’s memory,...

Submission on the Enhancement of the Copyright Ordinance Regarding Protection for Artificial Intelligence Technology Development
  • 2024.09.05
  • Advocacy

Submission on the Enhancement of the Copyright Ordinance Regarding Protection for Artificial Intelligence Technology Development

The Consumer Council (the Council) is pleased to submit its views from a consumer protection perspective with respect to a public consultation on the enhancement of the Copyright Ordinance (CO) issued by the Commerce and Economic Development Bureau (CEDB) and the Intellectual Property Department (IPD), regarding the protection for artificial intelligence (AI) technology development. The Council’s Views Given the rapid advancement of AI technology, the Council agrees with the necessity of...

Submission on the Consultation on Draft Hong Kong Code of Conduct for ESG Ratings and Data Products Providers
  • 2024.06.20
  • Advocacy

Submission on the Consultation on Draft Hong Kong Code of Conduct for ESG Ratings and Data Products Providers

The Consumer Council (the Council) is pleased to submit its views with respect to the consultation issued by the Hong Kong Environmental, Social and Governance (ESG) Ratings and Data Products Providers Voluntary Code of Conduct Working Group (VCWG), an industry working group sponsored by the Hong Kong Securities and Futures Commission (SFC), on the draft Code of Conduct for ESG Ratings and Data Products Providers (the Code). The Council’s Overall View Given the global trend of ESG investing,...

Submission to the Financial Services and the Treasury Bureau in Response to the Public Consultation on the Legislative Proposals to Regulate Over-the-Counter Trading of Virtual Assets
  • 2024.04.11
  • Advocacy

Submission to the Financial Services and the Treasury Bureau in Response to the Public Consultation on the Legislative Proposals to Regulate Over-the-Counter Trading of Virtual Assets

The Consumer Council (the Council) is pleased to submit its views with respect to the public consultation issued by the Financial Services and the Treasury Bureau (FSTB) on the legislative proposals to regulate over-the-counter (OTC) trading of virtual assets (VA) through the introduction of a licensing regime for providers of VA OTC services (the proposed regime). The Council’s Overall Stance VA OTC services are highly active and easily accessible to the general public in Hong Kong....

Public urged not to buy or use two topical products labelled "Eczevandia Cream" and "Eczevandia Baby Cream" (with photo)
  • 2025.01.09
  • Consumer Alerts

Public urged not to buy or use two topical products labelled "Eczevandia Cream" and "Eczevandia Baby Cream" (with photo)

The Department of Health (DH) today (January 9) urged the public not to buy or use two topical products labelled "Eczevandia Cream" and "Eczevandia Baby Cream" (see photo), as they are suspected of containing undeclared controlled drug ingredients. "The DH received intelligence that the premises of a Listed Seller of Poisons (commonly known as medicine store) in Ho Man Tin was suspected of selling the above products and immediately took follow-up action by purchasing product samples from the...

CFS urges public not to consume batch of imported pistachio cream product suspected to be contaminated with aflatoxin
  • 2024.12.17
  • Consumer Alerts

CFS urges public not to consume batch of imported pistachio cream product suspected to be contaminated with aflatoxin

The Centre for Food Safety (CFS) of the Food and Environmental Hygiene Department today (December 17) urged the public not to consume a batch of prepackaged pistachio cream product imported from Germany due to possible contamination with aflatoxin. The trade should stop using or selling the affected batch of the product immediately if they possess it. ​Product details are as follows: Product name: Pistacchio Kerman Paste Brand: Cresco Italia Place of origin: Germany Net weight: Three kilograms...

DH urges public not to buy or consume product called MINTS Plus+ with undeclared controlled drug ingredient (with photo)
  • 2024.12.12
  • Consumer Alerts

DH urges public not to buy or consume product called MINTS Plus+ with undeclared controlled drug ingredient (with photo)

​The Department of Health (DH) today (December 12) urged the public not to buy or consume a product called MINTS Plus+, packaged as a candy, as it was found to contain an undeclared controlled drug ingredient. Improper use can pose serious health risks, especially to patients with heart problems. Acting upon a public complaint, the DH obtained a sample of the product via an online social media platform for analysis. The test results from the Government Laboratory revealed that the sample...

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