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The 3rd “Smart Consumption Academy” Breaks Record with Over 30,000 Secondary Student Enrolment New “My Best Ambassador Scheme” Launched to Pass on Responsible Consumption Values
  • 2026.07.09
  • Press Release

The 3rd “Smart Consumption Academy” Breaks Record with Over 30,000 Secondary Student Enrolment New “My Best Ambassador Scheme” Launched to Pass on Responsible Consumption Values

The third “Smart Consumption Academy” (SCA), co-organised by the Consumer Council and the Education Bureau (EDB) with the strong support of around 30 co-organisers and supporting organisations, held its award presentation ceremony today (9 July 2026) at the Hong Kong Convention and Exhibition Centre. The ceremony was officiated by Mr Joe Chow Yat-ming, the Commissioner of Police. Through a diverse range of engaging activities under 3 key themes – “Rational Consumption”, “Sustainable...

Appointment of Deputy Chief Executive
  • 2026.06.30
  • Press Release

Appointment of Deputy Chief Executive

The Consumer Council (“the Council”) announced today (30 June 2026) the appointment of Ms Catherine Kwan Chui-ching as Deputy Chief Executive, effective from 27 July 2026, to succeed Mr Francis Ho Ying-foo on retirement. Ms Kwan joined the Police Force in 1988 and possesses over 37 years of public service experience, serving as Assistant Commissioner of Police (Information Systems) prior to her retirement. During her tenure with the Police Force, Ms Kwan held various key positions spanning...

Consumer Council Supports the Introduction of A Statutory Cooling-off Period for Prepayment Consumption Contracts
  • 2026.06.29
  • Press Release

Consumer Council Supports the Introduction of A Statutory Cooling-off Period for Prepayment Consumption Contracts

The Consumer Council (“the Council”) welcomes the Government of the Hong Kong Special Administrative Region’s (HKSAR) policy recommendations to the Trade Descriptions Ordinance (TDO) (“the Ordinance”) to stipulate a statutory cooling-off period for prepayment contracts for beauty and fitness services. This is an important step in strengthening consumer protection against unfair trade practices and enhancing the overall consumer protection regime. The proposal aligns with the...

  • 2025.03.24
  • Shopping Guide

【Greater Bay Area Residential Properties Guide – Chapter 1】Hacks for Buying Property in 9 Mainland Cities & Macau

Checklist and ways to prepare essential documents for property ow...

  • 2024.09.19
  • Shopping Guide

Consumer Protection Tips for the Closure of Fitness Centres

1. ​​​​​​Should I accept the offer to transfer my membership to another fitness centre as the current centre has been closed? Consumers should understand and consider the following from the fitness centre before deciding : Are there any...

  • 2024.09.13
  • Shopping Guide

Should Physical’s existing customers sign the consent offered by HEALTHY?

Q: As an existing customer of Physical Fitness, I’m aware that HEALTHY claims to provide existing Physical customers with their remaining services including the gym card, personal training sessions and beauty service. However, staff members have...

Submission to the Communications Authority in Response to the Public Consultation on Renewal of Domestic Pay Television Programme Service Licence 2026
  • 2026.02.06
  • Advocacy

Submission to the Communications Authority in Response to the Public Consultation on Renewal of Domestic Pay Television Programme Service Licence 2026

The Consumer Council (the Council) is pleased to submit its views to the Communications Authority (CA) on the renewal of the licence of domestic pay television programme service provider Now TV Limited (Now TV). The Council’s overall views Now TV served around 1.5 million subscribers as of June 2025, according to the information document of the public consultation (Information Document). Meanwhile, according to the Broadcasting Service Survey 2024, 9.6% of television viewers indicated they had...

Consumer Council’s Submission on the Updates to Safety Standards for Children’s Products under the Toys and Children’s Products Safety Ordinance
  • 2025.12.15
  • Advocacy

Consumer Council’s Submission on the Updates to Safety Standards for Children’s Products under the Toys and Children’s Products Safety Ordinance

The Consumer Council (CC) supports adopting updated international safety standards for toys and various children’s products so that the local safety requirements will be in line with international standards that are adopted by major economies. CC notes that the proposed updates are applicable to toys and children’s products including children's high chairs and multi-purpose high chairs for domestic use, children's paints, playpens for domestic use and wheeled child conveyances. It aims to...

Submission to the Communications Authority in Response to the Public Consultation on Renewal of Domestic Free Television Programme Service Licences 2025
  • 2025.09.30
  • Advocacy

Submission to the Communications Authority in Response to the Public Consultation on Renewal of Domestic Free Television Programme Service Licences 2025

The Consumer Council (the Council) is pleased to submit its views to the Communications Authority (CA) on the renewal of domestic free television programme service (free TV) licences. The Council’s overall views Without doubt, domestic free TV programmes are a valuable source of information and entertainment for the public. Given their reach to a wide range of audiences, the Council deems it essential for free TV licensees to ensure the quality of their programmes as well as the...

Pesticide residue exceeds legal limit in Tomato sample
  • 2026.07.08
  • Consumer Alerts

Pesticide residue exceeds legal limit in Tomato sample

Food name: Tomato Pesticide name: Clothianidin Detected level: 0.13 milligrams per kilogram Maximum residue limit 0.05 milligrams per kilogram Sampling location: The CFS collected the tomato sample at import level. Remarks: The Centre for Food Safety (CFS) has instructed the vendor to stop selling the affected product. Any person who imports, manufactures or sells any food not in compliance with the requirements of the Pesticide Residues in Food Regulation (Cap 132CM) concerning pesticide...

DH investigates Serious Untoward Event involving day procedure centre "Heal Fertility Limited" and requests that it stop accepting new cases for reproductive technology procedures
  • 2026.07.07
  • Consumer Alerts

DH investigates Serious Untoward Event involving day procedure centre "Heal Fertility Limited" and requests that it stop accepting new cases for reproductive technology procedures

The Department of Health (DH) announced today (July 7) that it had received a notification from the Council on Human Reproductive Technology (Council) regarding a day procedure centre (DPC), "Heal Fertility Limited", in Central that holds a licence from the Council to provide reproductive technology procedures. The DPC has made errors when sending embryo biopsy specimens for testing. The incident constitutes a Serious Untoward Event stipulated in the Code of Practice for Day Procedure Centres...

Prepackaged dried blueberry sample not in compliance with nutrition label rules
  • 2026.07.06
  • Consumer Alerts

Prepackaged dried blueberry sample not in compliance with nutrition label rules

Product name: DRIED BLUEBERRIES Brand: Krisca Place of origin: U.S.A. Distributor: Zunic International Ltd. Net Weight: 120g Best-before date: 20 02 27 Non-compliant test parameter: Sugars Detected content: 68.5g per 100g Declared content: 34.1g per 100g Sampling location: A retail shop in Wan Chai District Remarks: The Centre for Food Safety has urged the vendors concerned to stop selling the incriminated batch of the affected product. Prosecution will be instituted should there be sufficient...

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