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The 2nd “Smart Consumption Academy” Participated by Nearly 30,000 Students from 163 Schools Launch of “My Best Ambassador Scheme” to Pass on Responsible Consumption Values
  • 2025.07.08
  • Press Release

The 2nd “Smart Consumption Academy” Participated by Nearly 30,000 Students from 163 Schools Launch of “My Best Ambassador Scheme” to Pass on Responsible Consumption Values

The second “Smart Consumption Academy” (SCA), co-organised by the Consumer Council and the Education Bureau (EDB), with the support of approximately 30 co-organisers and supporting organisations, concluded with an Award Presentation Ceremony today (8 July 2025) at the Hong Kong Convention and Exhibition Centre. The ceremony was officiated by Dr the Honourable Lam Ching-choi, GBS, JP, Non-official Member of the Executive Council of the Government of the Hong Kong Special Administrative Region...

Appointment of New Chief Executive
  • 2025.06.19
  • Press Release

Appointment of New Chief Executive

The Consumer Council (“the Council”) announced today (19 June 2025) the appointment of Dr Alaina SHUM Jiu-fai as the new Chief Executive, effective from 21 August 2025. Dr Shum possesses over 30 years of diversified managerial experience spanning various industries in Hong Kong and the Asia Pacific region. In her current role as Deputy Executive Director of the Vocational Training Council (VTC), she is responsible for formulating the Mainland and International Development Strategy,...

Over 80% Cream and Liquid Eyeshadows Detected with Allergenic Heavy Metals Manufacturers Urged to Improve Formulations and Clearly List Ingredients and Expiry Dates
  • 2025.06.16
  • Press Release

Over 80% Cream and Liquid Eyeshadows Detected with Allergenic Heavy Metals Manufacturers Urged to Improve Formulations and Clearly List Ingredients and Expiry Dates

Cream and liquid eyeshadows, which claim to be highly pigmented, smooth in texture and long-lasting, are a useful daily makeup essential for those with a busy lifestyle, making them increasingly popular in recent years. The Consumer Council tested 25 models of cream and liquid eyeshadows with long-lasting claims and detected small amounts of lead in all models, while 2 were found with arsenic, though the detected amounts complied with the Mainland’s relevant standards for cosmetic products and...

  • 2025.03.24
  • Shopping Guide

【Greater Bay Area Residential Properties Guide – Chapter 1】Hacks for Buying Property in 9 Mainland Cities & Macau

Checklist and ways to prepare essential documents for property ow...

  • 2024.09.13
  • Shopping Guide

Should Physical’s existing customers sign the consent offered by HEALTHY?

Q: As an existing customer of Physical Fitness, I’m aware that HEALTHY claims to provide existing Physical customers with their remaining services including the gym card, personal training sessions and beauty service. However, staff members have...

  • 2024.09.19
  • Shopping Guide

Consumer Protection Tips for the Closure of Fitness Centres

1. ​​​​​​Should I accept the offer to transfer my membership to another fitness centre as the current centre has been closed? Consumers should understand and consider the following from the fitness centre before deciding : Are there any...

Submission to the Agriculture, Fisheries and Conservation Department on the Updating of Hong Kong Biodiversity Strategy and Action Plan
  • 2025.07.11
  • Advocacy

Submission to the Agriculture, Fisheries and Conservation Department on the Updating of Hong Kong Biodiversity Strategy and Action Plan

The Consumer Council (the Council) is pleased to submit its views with respect to the consultation paper issued by the Agriculture, Fisheries and Conservation Department (AFCD) on the updating of Hong Kong Biodiversity Strategy and Action Plan (BSAP). The Council’s Overall Stance Echoing its position in the submission[1] to the Legislative Council Panel on Environmental Affairs regarding the formulation of the first BSAP in 2016, the Council welcomes the proposed updates to the BSAP to...

Submission to the Hong Kong Monetary Authority on the Draft Guideline on Supervision of Licensed Stablecoin Issuers
  • 2025.06.30
  • Advocacy

Submission to the Hong Kong Monetary Authority on the Draft Guideline on Supervision of Licensed Stablecoin Issuers

The Consumer Council (the Council) is pleased to submit its views with respect to the consultation paper issued by the Hong Kong Monetary Authority (HKMA) on the Draft Guideline on Supervision of Licensed Stablecoin Issuers (the draft guideline). The Council’s Overall Stance The Council welcomes the passage of the Stablecoins Bill as a regulatory regime for fiat-referenced stablecoin issuers. This lays a solid foundation for Hong Kong as an international financial centre that pioneers in...

Submission to the Home and Youth Affairs Bureau in Response to the Consultation Document on the Regulatory Regime on Basketball Betting
  • 2025.05.02
  • Advocacy

Submission to the Home and Youth Affairs Bureau in Response to the Consultation Document on the Regulatory Regime on Basketball Betting

The Consumer Council (the Council) is pleased to submit its views with respect to the consultation document issued by the Home and Youth Affairs Bureau on the Regulatory Regime on Basketball Betting (the Regime). The Council’s Overall Stance Betting, often viewed as a matter of personal discretion, also presents crucial consumer-related consideration. While the decision to engage in gambling is personal choice, it is vital to recognise that bettors are consumers and should be protected in an...

Not to consume imported prepackaged cumin powder with possible presence of ethylene oxide
  • 2025.07.03
  • Consumer Alerts

Not to consume imported prepackaged cumin powder with possible presence of ethylene oxide

Issue Date 3.7.2025 Source of Information Rapid Alert System for Food and Feed of the European Commission Food Product Prepackaged cumin powder Product Name and Description Product name: KȔMMEL GEMAHLEN Brand: MIMINO Place of origin: Georgia Net weight: 50 grams Best-before date: December 1, 2025 Importer: Greek Delicatessen Limited Reason For Issuing Alert The Centre for Food Safety (CFS) received a notification from the Rapid Alert System for Food and Feed (RASFF) of the European Commission...

Do not consume certain kinds of imported turkey bacon suspected to be contaminated with Listeria monocytogenes
  • 2025.07.03
  • Consumer Alerts

Do not consume certain kinds of imported turkey bacon suspected to be contaminated with Listeria monocytogenes

Issue Date 3.7.2025 Source of Information The CFS Food Incident Surveillance System noted a notice issued by United States Department of Agriculture (USDA) Food Product Turkey bacon Product Name and Description Product name: Oscar Mayer Turkey Bacon Original Place of origin: US Pack size (Universal Product Code/Lot number) and use-by dates: (1) 12oz (071871548601/RS40), July 18 to August 2, 2025; (2) 36oz (071871548748/RS19, RS40 and RS42), July 23 to September 4, 2025; and (3) 48oz...

Public urged not to buy or use topical products containing undeclared controlled ingredients (with photo)
  • 2025.06.17
  • Consumer Alerts

Public urged not to buy or use topical products containing undeclared controlled ingredients (with photo)

The Department of Health (DH) today (June 17) appealed to the public not to buy or use four types of topical products as they were found to contain undeclared controlled drug ingredients. These products include: Product name Part 1 poisons found 1. Zangyao xuanduwang Clobetasol propionate, ketoconazole and miconazole 2. King poison to itch Antibacterial cream Clobetasol propionate, ketoconazole and miconazole 3. HE SHENG MEI LANG DU WANG Clobetasol propionate, ketoconazole and miconazole 4....

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