For consumer enquiries or complaints, the Consumer Council offers multiple channels of assistance, including the newly launched Complaint Handling ePlatform, where users can register, log in, and submit a form. For details, please refer to the Complaints and Services page.
General Enquiries
Please send your comments or suggestions to the Consumer Council through:
Telephone
(852) 2856 3113
Fax
(852) 2856 3611
cc@consumer.org.hk
Post
Director of Finance and Administration
Consumer Council
22/F, 191 Java Road,
North Point, Hong Kong