The Consumer Council ardently advocates for various issues related to consumer rights, fostering the promulgation and strengthening of consumer protection policies and legislations.
Code of Business Practice Consumption
One of the Consumer Council’s statutory functions is to encourage businesses and professional associations to establish Codes of Practice. The Council has been working with trade associations and the industry to establish Codes of Practice as a comprehensive, clear and timely guideline for trade practices, in an effort to enhance the overall service standard of the industry. In the past, the Council has jointly published Codes of Practice with the Laundry Association of Hong Kong and the jewellery retail industry respectively and earned achievement.
Over the years, the Consumer Council has been dedicated to promoting sustainable consumption through a comprehensive array of activities, such as publishing sustainable consumption study reports, organising seminars and educational events, conducting tests and surveys and publishing related articles, to enhance consumers' knowledge of sustainable consumption and encourage all to build a sustainable consumption environment by putting it into practice in our daily lives.
To provide consumers with the latest information on defective goods and unscrupulous trade practices, the Consumer Council utilises its online platforms to disseminate consumer alerts, covering a range of product-related issues from electric appliance recalls to safety hazards regarding food and medicine. These alerts empower consumers to circumvent various consumer traps and risks, protecting the health and safety of consumers and their family as well as consumer rights.