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- 2026.01.15
Accuracy of GPS Navigation for Power Bank Rental Services Varied Over Twofold Price Difference Among Rental Stations Calling for Greater Price Transparency
With smartphones becoming an indispensable part of daily life, running out of battery when out and about has become a common nuisance for urban dwellers. Shared power bank rental services have increased in popularity in recent years, offering a...
- 2026.01.15
Business Sector Urged to Create an Age-friendly Environment To Tap into the Immense Potential of the Silver Market Provide Considerate Support and Patient Explanation to Help Senior Consumers Shop with Confidence
As population ageing becomes a global phenomenon, life beyond middle age is merely the beginning of an exciting new chapter. Senior consumers demonstrate huge spending potential in areas such as healthcare, leisure and entertainment. However, the...
- 2026.01.15
User Trial on Foot Creams Revealed Overall Satisfactory Skin Hydrating Performance with Continuous Use 3 Models Detected with Fragrance Allergens, 1 with Free Formaldehyde Improvement in Formulation and Labelling Urged
During winter when humidity levels are generally lower, the skin on the feet, which lacks sebum secretion, is prone to dryness and cracking. Consumers may use foot creams to care for their feet. The Council selected 10 models for skin hydration...
- 2025.12.24
Consumer Council Welcomes Appointment of Members
The Consumer Council (“the Council”) welcomes the Government’s announcement today (24 December 2025) on the appointment of 2 new Members and the reappointment of 6 incumbent Members to the Council. All appointments will take effect from 1...
- 2025.12.15
3 Exfoliating Face Wash Models with Excessively Low pH May Irritate Skin 1 Model Detected with 1,4-Dioxane Exceeding EU’s Recommended Safety Level Manufacturers Urged to Improve
To address issues such as comedones, acne and rough, dull skin, consumers may opt for face wash products with exfoliating properties. The Consumer Council tested 25 models to assess their chemical safety and found that the content of the common...
- 2025.12.15
8 Tabletop Water Dispensers Demonstrated Satisfactory Heating Speed and Safety Performance 3 Models Showed Slightly Subpar Hot Water Temperature Uniformity Potentially Affecting Beverage Flavour
Tabletop water dispensers, which tout efficiency and convenience, have become popular appliances in many households and offices in recent years. In the Consumer Council’s test on 8 models of tabletop water dispensers, conducted in collaboration...
- 2025.12.15
Select Matching Services with Caution and Assess Ability to Honour Promises Prioritise Criteria for Choosing a Partner Manage Expectations to Avoid Disputes
In today’s fast-paced lifestyle, some consumers may seek to expand their social circle and find their soulmate by using matching services. Apart from personalised matching and follow-up services provided by traditional matchmaking companies, or...
- 2025.12.12
Guangdong-Hong Kong-Macao Consumer Protection Meeting Concerted Efforts to Strengthen Cross-border Safeguards and Build Consumer Confidence in the Greater Bay Area
The Guangdong-Hong Kong-Macao Greater Bay Area Consumer Protection Meeting 2025 was held today (12 December 2025) in Macau. The Hong Kong Consumer Council’s (HKCC) delegation was led by Chief Executive Dr Alaina Shum, who attended the Meeting for...