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- 2026.05.14
Cooling Energy Efficiency Could Vary by up to 33% Among Grade 1 “1.5 Horsepower” Inverter Split‑type Air Conditioners Advocating Strengthening of Grading Standards To Facilitate Smarter Choices
Hong Kong’s hot and humid summers have made air conditioners an essential household appliance. Beyond cooling performance, energy efficiency plays a major role in determining electricity costs. The Consumer Council, in collaboration with the...
- 2026.05.14
Small Unmanned Aircraft Are Subject to Regulations Inconsistently Detailed Regulatory Information at Various Points of Sale Shows Room for Improvement
In recent years, unmanned aircraft (commonly known as drones) have become increasingly popular and have been applied practically across various industries. Consumer‑grade small unmanned aircraft (SUA) are also well received, used by some consumers...
- 2026.04.28
Smart Financial Mindsets and Responsible Consumption Quiz Competition Successfully Concludes Over 9,000 Primary School Students Empowered with Financial Literacy and Values
To instil sound financial literacy and values among primary school students, the Consumer Council has co‑organised the inaugural “Smart Financial Mindsets and Responsible Consumption Quiz Competition” with The Hong Kong Jockey Club, supported...
- 2026.04.14
Repeated No-shows and Unmet Expectations When Hiring Domestic Helpers Industry Urged to Strengthen Communication with Employers and Helpers and Enhance Gatekeeping to Reduce Disputes
Domestic helpers are a valuable source of support for many households. However, due to the copious procedures involved in the hiring process, most consumers engage employment agencies to handle the arrangements. The Consumer Council receives over 100...
- 2026.04.14
Unclear Restaurant Menu and Promotional Information Sparked Disputes Industry Urged to Enhance Dining Experience and Uphold Hong Kong’s Reputation as a “Gourmet Paradise”
Hong Kong has long been hailed as a “gourmet paradise”, offering a wide range of dining options which form an essential travel experience for many visitors. However, disputes encountered by consumers when dining at restaurants still occur from...
- 2026.03.19
VTC and Consumer Council sign MoU to foster talent development, enhance service quality and promote consumer rights
The Vocational Training Council (VTC) and the Consumer Council have signed a Memorandum of Understanding (MoU), deepening collaboration between the two organisations in Vocational and Professional Education and Training (VPET). The partnership aims...
- 2026.03.16
13 Pillow Models Showed Satisfactory Durability and Comfort Overall Though Back Support for Smaller Physiques Was Mediocre
A pillow that provides adequate support for the head and neck is crucial to sleep quality. With the wide array of pillow options on the market featuring different materials and designs, the Consumer Council tested 13 models and found that, whether...
- 2026.03.16
Average Monthly Fees of 24‑hour Fitness Centres Varied Substantially Facial Recognition as the Main Entry Method Consumers Should Be Cautious When Providing Personal Data
24‑hour fitness centres have burgeoned in Hong Kong in recent years to cater for consumers with different daily routines, enabling them to exercise without time restrictions while also offering more flexible fee arrangements. The Consumer Council...