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- 2025.11.17
Disparate Pricing for Driving School Packages Actual Total Cost Could Far Exceed Advertised Price
There is a wide range of options available on the market when it comes to driving lessons. Apart from a per-lesson basis, consumers may also opt for courses offered by driving schools. Some driving courses have also been included under the Continuing...
- 2025.11.17
Read Terms and Conditions of Travel Insurance Policies Carefully Ensure Full Understanding of Coverage Scope to Avoid Disputes
Unexpected incidents may occur during a journey, and many consumers have developed the habit of purchasing travel insurance before departure. However, with the vast variety of travel insurance products available on the market, consumers may not fully...
- 2025.11.17
Satisfactory Overall Performance for Most Duvet Models 3 Models Found with Significant Discrepancies Between Actual and Labelled Filling Composition Non-compliant with EU Regulation
As the temperature begins to drop, many consumers are seeking suitable duvets to stay warm. There is a wide range of options on the market with different filling materials, including down, pure silk, synthetic fibre and wool. The Consumer Council...
- 2025.11.04
25th Consumer Rights Reporting Awards Receives 466 Entries Spotlight on Cross-boundary Consumer Rights – United for Consumer Protection
The Consumer Council’s Consumer Rights Reporting Awards (CRRA) ha...
- 2025.10.15
Cross-border Consumer Dispute Resolution Hindered by Language and Regional Barriers Complaint Referral Mechanism Protects Consumer Rights
Nowadays, consumer activities are no longer confined by geographical boundaries. When disputes arise, however, differences in language and legal systems as well as complex complaint procedures often make it difficult for consumers to seek redress...
- 2025.10.15
Cross-boundary Shoppers Beware Product Safety Standards May Differ from Those in Hong Kong Consumers Should Not Modify Electrical Plugs Themselves Engage Registered Personnel for Safe Installation
In recent years, the rapid development of e-commerce has made both local online shops and Mainland shopping platforms convenient and time-saving options for Hong Kong consumers. At the same time, many local residents travel to the Mainland to...
- 2025.10.15
Over 90% of Dog Toy Models Found to Have Satisfactory Performance in Chemical Safety Migration Level of Chromium (III) in 1 Model Higher than Limit Stipulated in Children Toys Safety Standard Manufacturer Urged to Make Improvement to Safeguard Pet Health
Many dog owners are willing to spend on various toys for their beloved pets. However, as dogs often explore toys by chewing, improper design or materials may pose health risks. The Consumer Council tested 30 models of toys labelled as suitable for...
- 2025.09.15
Confusing Pricing Units of Herbal Medicine and Misleading Imitation Products Pharmacies and Medicine Shops Urged to Abandon Unscrupulous Sales Tactics and Rebuild Consumer Trust Through Honest Practices
With the full recovery of Hong Kong’s tourism industry after the ...