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- 2025.12.15
3 Exfoliating Face Wash Models with Excessively Low pH May Irritate Skin 1 Model Detected with 1,4-Dioxane Exceeding EU’s Recommended Safety Level Manufacturers Urged to Improve
To address issues such as comedones, acne and rough, dull skin, consumers may opt for face wash products with exfoliating properties. The Consumer Council tested 25 models to assess their chemical safety and found that the content of the common...
- 2025.12.15
8 Tabletop Water Dispensers Demonstrated Satisfactory Heating Speed and Safety Performance 3 Models Showed Slightly Subpar Hot Water Temperature Uniformity Potentially Affecting Beverage Flavour
Tabletop water dispensers, which tout efficiency and convenience, have become popular appliances in many households and offices in recent years. In the Consumer Council’s test on 8 models of tabletop water dispensers, conducted in collaboration...
- 2025.12.15
Select Matching Services with Caution and Assess Ability to Honour Promises Prioritise Criteria for Choosing a Partner Manage Expectations to Avoid Disputes
In today’s fast-paced lifestyle, some consumers may seek to expand their social circle and find their soulmate by using matching services. Apart from personalised matching and follow-up services provided by traditional matchmaking companies, or...
- 2025.12.12
Guangdong-Hong Kong-Macao Consumer Protection Meeting Concerted Efforts to Strengthen Cross-border Safeguards and Build Consumer Confidence in the Greater Bay Area
The Guangdong-Hong Kong-Macao Greater Bay Area Consumer Protection Meeting 2025 was held today (12 December 2025) in Macau. The Hong Kong Consumer Council’s (HKCC) delegation was led by Chief Executive Dr Alaina Shum, who attended the Meeting for...
- 2025.11.17
Disparate Pricing for Driving School Packages Actual Total Cost Could Far Exceed Advertised Price
There is a wide range of options available on the market when it comes to driving lessons. Apart from a per-lesson basis, consumers may also opt for courses offered by driving schools. Some driving courses have also been included under the Continuing...
- 2025.11.17
Read Terms and Conditions of Travel Insurance Policies Carefully Ensure Full Understanding of Coverage Scope to Avoid Disputes
Unexpected incidents may occur during a journey, and many consumers have developed the habit of purchasing travel insurance before departure. However, with the vast variety of travel insurance products available on the market, consumers may not fully...
- 2025.11.17
Satisfactory Overall Performance for Most Duvet Models 3 Models Found with Significant Discrepancies Between Actual and Labelled Filling Composition Non-compliant with EU Regulation
As the temperature begins to drop, many consumers are seeking suitable duvets to stay warm. There is a wide range of options on the market with different filling materials, including down, pure silk, synthetic fibre and wool. The Consumer Council...
- 2025.11.04
25th Consumer Rights Reporting Awards Receives 466 Entries Spotlight on Cross-boundary Consumer Rights – United for Consumer Protection
The Consumer Council’s Consumer Rights Reporting Awards (CRRA) ha...