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- 2025.03.19
The 25th Consumer Rights Reporting Awards Applications Open Today
The 25th Consumer Rights Reporting Awards (CRRA) organised by the Consumer Council is now open for application. Interested media organisations and journalists should submit their online application form and entry files by 30 April 2025. The...
- 2025.03.17
14 Double Mattress Models Showed Less Side Support Sleep Trials Recommended Before Purchase Urging for Increased Transparency for After-Sales Warranty Terms To Facilitate Smart Choices
A suitable double mattress not only enhances quality of sleep, but also promotes spinal health. The Consumer Council tested 14 models of double mattresses. Based on the firmness measurement, 1 model was graded as “very hard”, 6 as “hard”, and...
- 2025.03.17
4 Recommendations to Enhance Safeguard for Online Customised Computer Services Improvements in Compatibility and Inventory Information Urged
A high-performance computer makes work, entertainment, or gaming more effortless and enjoyable. Although buying from an original equipment manufacturer (OEM) is convenient and reliable, the standardised hardware configuration may not fully meet...
- 2025.03.17
Disputes Over Using Educational Courses as a Front for Peddling Industry Urged for Immediate Reform to Avoid Potential Law Violation
In the spirit of lifelong learning, many individuals opt to pursue further studies in their spare time for personal growth and development. The Consumer Council observes that social media has emerged as a popular marketing tool among traders, who...
- 2025.03.17
Ingredient List Revealed Over 50% Makeup Base and Primers Contained Potential Endocrine Disruptors Urging for Establishing a Priority List of Concerning Ingredients Improve Formulation to Ensure Health and Safety
Natural and translucent makeup helps achieve a radiant and flawless look, making makeup base and primers an essential first step in many people’s makeup routines. These products not only smooth fine lines and pores, but also help makeup last...
- 2025.03.17
Joining World Consumer Rights Day’s Call for “A Just Transition" Create Easier and More Viable Sustainable Lifestyles for All
Global extreme climate has posed a dire and pressing impact on the ecosystem, a reality acutely felt by Hong Kong citizens sweltering at an average temperature of 24.8°C last year, the warmest on record. Consumers must act now and adopt better...
- 2025.03.06
Study Reveals Information Asymmetry and Price Uncertainty in Private Healthcare Services Consumer Council Advocates 5 Recommendations to Enhance Price Transparency and Foster Consumer Trust and Value
Over the past decade, the demand for healthcare services in Hong Kong has surged due to population ageing and a rising life expectancy. As a result, the city’s current health expenditure has increased by 73.1% from HKD130,75 million in 2013/14 to...
- 2025.02.17
14 Dehumidifiers with Grade 1 Energy Labels Varied by up to Over 50% in Energy Efficiency Disparate Performance for Air Purifying Models Calling for Strengthened Disclosure to Protect Consumer Rights
With the humid climate in Hong Kong, many families rely on dehumidifiers to keep the indoor environment dry all year round, and air purifying dehumidifiers have burgeoned in the marketplace in recent years. In collaboration with the Electrical and...