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- 2022.02.15
Local Domestic Helpers Are Not “All-Purpose” Always Clarify the Service Scopes, and Arrangements, Rights and Responsibilities of All Parties Under the Pandemic
Hong Kong people have a hectic schedule. Together with the shortage of foreign domestic helpers due to the COVID-19 pandemic, many families may choose to hire local domestic helpers to meet their urgent needs on housekeeping. The Consumer Council...
- 2022.02.15
Rice Noodles are an Ideal Diet Food? Debunking Nutrition Myths About Rice Noodles Choose Carefully as Sodium and Protein Contents Vary Vastly
Easy to cook and often considered a healthier staple food, noodles made from rice, such as vermicelli, rice noodles (“mixian”), and flat rice noodles (“ho fun”), are a key part of many consumers’ daily diet. The Consumer Council tested 30...
- 2022.02.15
“Cryolipolysis” Body Slimming is Neither Suitable for All Nor Effective for Weight Loss Beware of Double Loss Resulting from Expensive Treatments With Rudimentary Assessment
Many people pursuing an ideal physique are willing to splurge on body slimming or sculpting procedures. “Cryolipolysis” (also known as "fat freezing”) has become popular in recent years, touting selling points such as “nonsurgical”,...
- 2022.02.07
Changes in Complaint Trends Across All Aspects of Daily Life Under the New Normal Electrical Appliances Recorded the Most Complaints E-commerce Prevalence Caused Steep Surge in Complaints for Online Food Ordering Platforms and Online Clothing Purchases
2021 was the second consecutive year badly hit by the coronavirus pandemic. After the steep increase in complaints received by the Consumer Council at the beginning of the outbreak (2020) due to travel restrictions and the shortage of anti-epidemic...
- 2022.02.07
Consumer Rights Reporting Awards Revamped Introducing 3 Highlights to Keep Abreast with Media Trends and Consumer Protection Issues — Brand New “Topical Reporting Award”, Piloting of Social Media Category and Public Voting Mechanism
After a successful run of 21 years with the support of the media industry, the Consumer Rights Reporting Awards (CRRA) has undergone a revamp in response to the rapidly changing media landscape and increasingly diversified information dissemination...
- 2022.02.07
Pandemic-driven Closure of Cinema Chain Takes Top Place for “Year of the Ox – Top 10 Consumer News” Online Shopping Frauds on the Rise, Over 100 Arrested – Voted “Most Gratifying”
The results of the “Year of the Ox – Top 10 Consumer News” voting event organised by the Consumer Council were announced today (7 February). Although the supply of anti-epidemic products had stabilised in the second year of the COVID-19...
- 2022.01.17
Caution for Meatball Lovers — 45 Samples High in Sodium Pig DNA Found in 60% Beef Balls and Beef Tendon Balls Crustacean DNA Absent from All Lobster Balls
Assorted meatballs are a favourite ingredient often used in Hong Kong-style hot pot and barbecue, whereas soup noodles with various types of meatballs are an efficient and popular lunch option for workers on-the-go. However, in the Consumer...
- 2022.01.17
Cumbersome Laundry Services Bring Many Problems Traders Urged to Improve Service Quality to Reduce Disputes
Many Hong Kong city-dwellers rely heavily on laundry cleaning services due either to their busy work schedules or limited home space for a washing machine. To meet market demand, the laundry industry has launched a variety of services in recent...