Items per page
Accidents of falling aluminum windows hitting passers-by appear in the news from time to time. To prevent such accidents from happening, regular window inspection is the key. The Buildings Department (BD), in a bid to prevent hazards caused by windows that have fallen into disrepair, has fully implemented the Mandatory Window Inspection Scheme (MWIS) in 2012, stipulating that owners of buildings aged 10 years or above (except domestic buildings not exceeding 3 storeys) and served with statutory notices are required to appoint a Qualified Person (QP) to carry out the prescribed inspection and supervise the prescribed repair works found necessary of all windows of the building. There are many companies in the market that provide window inspection services; but there are often many pitfalls, such as doubtful qualifications of inspectors, or customers being asked to add inspection items that are not mandatory. If consumers want to avoid falling into these traps, they should choose a reliable service provider by following the steps below!
Palliative care / hospice care aims to provide care to and address the physical and spiritual needs of terminally-ill patients and their families, so that patients can spend the last stage of their lives with dignity and peace. This article will outline the scope of services, care packages and factors to consider when choosing these services.
Don’t want to leave behind your beloved pets when moving overseas? What are your options?
Earlier this year, the New York crude oil price once dropped to an unbelievable minus $40 per barrel, which sent a shockwave to the market. However, car owners in Hong Kong have remained puzzled by the territory’s high auto-fuel prices against the big drop in international crude oil prices. Are oil companies in Hong Kong "price-fixing"? Do signs of “More Going Up, Less Coming Down” and “Quick Going Up, Slow Coming Down” exist in Hong Kong?
In a time of economic slowdown with sudden business closure of merchants, yet the paid goods or services are not available, all you have to do is try applying to recover prepayment through the chargeback protection mechanism. Let the Council share more information on “all you have to know about chargeback mechanism”!
Is it covered by insurance?
From January to March this year, the Consumer Council received a total of 48 insurance-related complaints, of which 6 were travel insurance cases involving the novel coronavirus. The complaint mainly concerned that the insurance policy did not explicitly state that the new coronavirus was not covered, but the insurance company refused to accept claims for cancellation or shorten the duration of journey due to the outbreak. As the situation of each complaint case is different, the Council will discuss the contents of the different cases with the insurance industry and mediate with insurance companies;
In view of the outbreak of the novel coronavirus, many outbound travelers are worried about whether travel insurance will offer hospitalization compensation and quarantine allowance if they become infected while traveling overseas. The Council reminds all to understand the terms of travel insurance to protect your rights before departure.