- 2022.09.08
- Study Report
Fostering Consumer Trust – Ethical Artificial Intelligence in E-commerce
Full Report(English only) Executive Summary(Chinese) Executive Summary(English) Presentation(Chinese) Presentation(English) Overview In recent years, the widespread adoption of artificial intelligence (AI) around the world has brought benefits to...
- 2022.05.24
- Consultation Papers
Submission to Hong Kong Monetary Authority on Discussion Paper on e-HKD: A policy and design perspective
The Consumer Council (the Council) is pleased to submit its views concerning the policy issues of introducing the retail central bank digital currency (rCBDC), i.e., e-HKD, as set out in a discussion paper (the Discussion Paper) issued by the Hong...
- 2022.04.04
- Consultation Papers
Submission to the Travel Industry Authority’s Trade Consultation Document on the Implementation Details of the New Regulatory Regime of the Travel Industry
The Consumer Council (the Council) is pleased to provide views on...
- 2022.03.31
- Consultation Papers
Submission to the Hong Kong Monetary Authority on Discussion Paper on Crypto-assets and Stablecoins
The Consumer Council (the Council) is pleased to submit its views concerning crypto-assets and stablecoins as set out in a discussion paper (the Discussion Paper) issued by the Hong Kong Monetary Authority (HKMA). The Council...
- 2021.10.28
- Study Report
Purchase of Properties Outside Hong Kong - A Study on Enhancing Consumer Protection
Full Report Executive Summary Presentation Overview The purchase of properties outside Hong Kong (“POH”) is popular among Hong Kong consumers in recent years as evidenced by the increase in the number of advertisements through various channels....
- 2021.06.17
- Study Report
Embracing Sustainable Consumption for a Happy Life ─ A Tracking Study on Consumer Behaviour
Full Report Executive Summary Presentation Questionnaire(Chinese only) Overview Along with the world population growth, over-consumption patterns have exacerbated the depletion of our planet’s resources, environment pollution, and climate change....
- 2021.05.25
- Consultation Papers
Submission to Public Consultation on Producer Responsibility Scheme on Plastic Beverage Containers (PPRS)
The Consumer Council (CC) is pleased to provide views on the public consultation on the Producer Responsibility Scheme on Plastic Beverage Containers (PPRS). CC supports introducing a mandatory producer responsibility scheme to strengthen the...
- 2020.05.21
- Study Report
Auto-fuel Price Monitoring Analysis 2020
International crude oil prices have dropped sharply recently to the point that New York oil prices once dropped to minus US$40 a barrel in April for the first time in history. Given Hong Kong is well-known to have the highest auto-fuel retail price...
Advocacy
The Consumer Council ardently advocates for various issues related to consumer rights, fostering the promulgation and strengthening of consumer protection policies and legislations.
