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- 2024.02.15
13 Models of Double-hob / Flexi Zone Induction Cookers Varied Greatly in Heating Performance Energy Efficiency Performance of 6 Models Did Not Match Labelling
A stove which is powerful, heats up quickly and evenly is a kitchen essential, whether for those trying to eat healthy or who are keen in culinary arts. In recent years, many consumers opt for induction cookers because they are easy to clean and do...
- 2024.02.15
Beware of Sodium and Fat Content of Instant Noodles 1 Serving Enough to Exceed Intake Limit Improvement Urged as 3 Seasoning Samples Detected with Higher Levels of Probably Carcinogenic Contaminant
Instant noodles are not only convenient and filling, but also come in a wide variety of flavours, making them a perfect choice for comfort food or a late-night snack for many people. However, the Consumer Council tested 19 samples of prepackaged...
- 2024.02.15
First-ever 315 Consumer Rights Week in Celebration of the Golden Jubilee 2-day Family-friendly Carnival Filled with Educational Games and Prizes
The Consumer Council has been walking hand in hand with the citizens of Hong Kong for half a century. To celebrate this milestone, the Council will be organising a series of golden jubilee events based on the theme “Smart Consumption．Fuelling the...
- 2024.02.15
Poorly Arranged Reward Points Schemes Led to Disputes Call for Addressing the Needs of Vulnerable Consumer Groups
In the highly competitive retail market, traders must devise strategies to boost sales and retain customers. Many traders have introduced joint or standalone reward points schemes in recent years to encourage repeat patronage, by letting consumers...
- 2024.02.15
Trials on 6 Major Food Ordering Platforms Found that Around 60% of Orders Delivered Early or Late Review Urged on Excessive Waste Created by Overpackaging of Takeaways
The pandemic has led to the rapid development of food ordering platforms in Hong Kong, and they remain a common dining practice among consumers even after resumption of normalcy. As the popularity of food ordering platforms grows, related complaints...
- 2024.02.06
Consumer Complaints Exceed 30,000 Cases Food & Entertainment Services Topped the Complaints for 2 Consecutive Years Spike in Post-COVID Travel-related Complaints Calling for Rectification of Resurfaced Old Sales Malpractices
2023 marked the first year of the recovery from the COVID-19 pand...
- 2024.02.06
“Top 10 Consumer News – Year of the Rabbit” Voting Campaign JPEX Scandal Takes Top Place and “Most Gratifying” News Lifting of Mask Mandate and Launch of “Happy Hong Kong” “Most Liked” LOHAS Park Structural Wall Incident Declared “Most Outrageous”
The results of the “Top 10 Consumer News – Year of the Rabbit” voting campaign organised by the Consumer Council were announced today (6 February). The campaign attracted a total of 4,620 voters. The high-profile JPEX scandal, which involved...
- 2024.01.15
Industry Urged to Improve Substandard Quality and Service of Medical Devices Calling for Stronger Governance to Strengthen Consumers’ Right to Safety
When treating illnesses, it may be necessary to employ different medical devices for monitoring health conditions, such as blood glucose meters commonly used by diabetic patients, hearing aids for the hearing-impaired, and continuous positive airway...