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- 2002.05.10
Council seeking meeting with time-share operators to improve sales tactics
In the past two days, the Consumer Council has received a total of 87 complaints and 380 enquiries from consumers who have signed on time-share schemes. They are seeking the assistance and advice of the Council in view of the ruling of the Small...
- 2002.04.15
CHOICE # 306
Bookcase formaldehyde emission poses health hazard Be wary of new wooden bookcases which emit an irritating smell. For the smell could be caused by formaldehyde, a colourless chemical gas which gives a pungent odour at high concentration....
- 2002.03.15
CHOICE # 305
Council calls for greater disclosure on credit card transactions in foreign currencies The Consumer Council has completed a survey on the levy of a surcharge on credit card transactions in foreign currencies. Cardholders are generally unaware of such...
- 2002.02.18
CHOICE # 304
Signs of interest competition amongst credit card providers The latest Consumer Council survey has shown welcome signs of the emergence of credit cards which offer substantially lower interest rates to the consumers. In an apparent bid to capture a...
- 2002.02.15
The Consumer Council is deeply concerned over the rate of accidents involving Hong Kong package tours in the Mainland.
The Consumer Council is deeply concerned over the rate of accidents involving Hong Kong package tours in the Mainland. The Council pledges its full support to the efforts and measures which the Travel Industry Council (TIC) is considering to...
- 2002.01.15
CHOICE # 303
Instability alert over bookshelves A Consumer Council test on bookcases has given rise to concerns over the stability of bookshelves. The shelves of over half of the bookcase samples in the test were considered prone to slip out and fall down, posing...
- 2002.01.10
Year-end Review for 2001
The number of consumer complaints continued to escalate for the third year consecutively, with a total of 20,798 for the year 2001. It represents an increase of 10% over 2000 (18,932) and 26% over 1999 (16,470). It also reverses the pattern in the...
- 2001.12.19
The Consumer Council today publicly named two retailers - a handbag and shoe shop with two retail outlets, and a wedding card and gift shop - for persisting in malpractices against the interests of consumers.
The Consumer Council today publicly named two retailers - a handbag and shoe shop with two retail outlets, and a wedding card and gift shop - for persisting in malpractices against the interests of consumers. Since August this year, in the past 41/2...