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Based on the information publicly available at this stage, the Consumer Council generally welcomes the range of recommendations in the Hong Kong Banking Sector Consultancy Study commissioned by the Hong Kong Monetary Authority. In particular the...
Banks vary in practice and disclosure of information related to fees and charges on low-balance and inactive accounts If you are a small depositor with a low balance bank account. Or, if you have left your bank account inactive for a period of time....
The following is issued on behalf of the Consumers International, a federation of consumer organisations dedicated to the protection and promotion of consumer interests worldwide. The press released is sent out internationally at a press conference...
Survey reveals serious lack of adequate safety labelling on hazardous household chemicals Many hazardous household chemicals, such as thinners and bleaches, drainers and strong acids, are being sold without adequate safety labelling to safeguard...
The Body Shop is strongly urged to immediately institute a product recall with full refund following the withdrawal from sales of its hemp products suspected to be in breach of the law. The Consumer Council believes that positive steps should be...
The KPS incident has demonstrated beyond doubt the need for effective prevention measures to protect consumers against loss in the event of a default by business accepting consumer prepayments. The Consumer Council has long been concerned over the...
The Consumer Council is closely watching the developments on KPS and reaffirms that legal action is being pursued against the company to protect the rights of coupon holders. The Council as the trustee of the Consumer Legal Action Fund has appointed...
Test on 146 foods and snacks to advise consumers on adequacy of i...