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- 2002.06.17
New Code Launched for Fixed and Mobile Service Operators to Protect Customer Information
The Consumer Council (CC), the Independent Commission Against Corruption (ICAC), Office of the Privacy Commissioner for Personal Data (PCO) and the Office of the Telecommunications Authority (OFTA) today jointly issued the first-ever Code of Practice...
- 2002.05.15
CHOICE # 307
Concerns over advertising tactics of loans and credit cards The advertising tactics of financial institutions in the promotion of loan and credit services have given rise to grave concerns, amidst rising incidence in people getting seriously into...
- 2002.05.15
Public Statement - Bogus E-mail
False information purported to be originated from the Consumer Council has been spread by means of e-mail recently. The Council was falsely alleged to have visited a health club in Garden Road in Central to deal with complaints that the club...
- 2002.05.10
Council seeking meeting with time-share operators to improve sales tactics
In the past two days, the Consumer Council has received a total of 87 complaints and 380 enquiries from consumers who have signed on time-share schemes. They are seeking the assistance and advice of the Council in view of the ruling of the Small...
- 2002.04.15
CHOICE # 306
Bookcase formaldehyde emission poses health hazard Be wary of new wooden bookcases which emit an irritating smell. For the smell could be caused by formaldehyde, a colourless chemical gas which gives a pungent odour at high concentration....
- 2002.03.15
CHOICE # 305
Council calls for greater disclosure on credit card transactions in foreign currencies The Consumer Council has completed a survey on the levy of a surcharge on credit card transactions in foreign currencies. Cardholders are generally unaware of such...
- 2002.02.18
CHOICE # 304
Signs of interest competition amongst credit card providers The latest Consumer Council survey has shown welcome signs of the emergence of credit cards which offer substantially lower interest rates to the consumers. In an apparent bid to capture a...
- 2002.02.15
The Consumer Council is deeply concerned over the rate of accidents involving Hong Kong package tours in the Mainland.
The Consumer Council is deeply concerned over the rate of accidents involving Hong Kong package tours in the Mainland. The Council pledges its full support to the efforts and measures which the Travel Industry Council (TIC) is considering to...