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1. Review of the functions of the Consumer Council (1) Regular reviews on the functions of the Consumer Council have been carried out. (2) The Council could only deal with consumer issues relating to goods when it was set up in...
Latest survey findings of bank charges on low balance accounts The Consumer Council has surveyed25 banks on their practice relating to fees and charges and interest rates forlow balance accounts. The latest survey provides timely and comprehensive...
Test reveals some refrigerators are too warm while some are smaller than claimed Refrigerators should be freezing cold in their freezer compartment. But half of the refrigerator-freezers, tested by the Consumer Council, have proved to be too warm for...
Council test of energy saving lamps attests to substantial savings in electricity bills Imagine a saving of up to 80% of your electricity bill for household illumination! And all that you have to do is simply to replace your ordinary light bulbs with...
Surveyon 19 banks reveals rising and new fees and charges for wide range of services A Consumer Council survey on 19banks in Hong Kong has revealed a fresh round of increased and new charges for awide range of services. Bank charges have been on an...
Consumer complaints rose by 15% in the first year of the new millenium, with a total of 18,932 cases (16,470 cases in 2000) against goods sold (10,388) and services supplied (8,544). In a year-ender briefing today (January 9), the Chairman of the...
Warning on flammability of computer equipment caused by external ignition sources The Consumer Council has cautioned that certain computer equipment such as inkjet printers and monitors pose potential fire hazards. This followed combustion tests...
Given the many public comments that have been made recently concerning the current public consultation on what form of protection should be put in place for Hong Kong depositors, the Consumer Council is taking this opportunity to express its views,...