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- 2004.02.16
Concerns over non-stick cookware and toxic fume - CHOICE # 328
The normal usage of non-stick cookware for daily cooking at temperature not exceeding 250oC should be safe and not harmful to health. This assurance from the Consumer Council followed recent concerns that non-stick cooking utensils could release...
- 2004.02.16
Consumer surveys residential FTNS market as consumer complaints surge sharply - CHOICE # 328
The Consumer Council has recorded a sharp upsurge in consumer complaints related to fixed telecommunication network services (FTNS), rising from 546 in 2002 to 1,481 in 2003 - by an increase of 170 per cent. To assist consumers in their choice of...
- 2004.02.16
New arsenal of security measures to fight ATM fraud unveiled - CHOICE # 328
Banks are on full alert in an all-out effort to guard against ATM fraud. A Consumer Council survey, conducted last month on 19 banks, has revealed an arsenal of security measures which the banking industry initiated in preventing ATM fraud. These...
- 2004.02.16
Test eases parents' concerns over formaldehyde in children's wear - CHOICE # 328
The Consumer Council has conducted its own investigation in the wake of recent reports of the presence of excessive formaldehyde in children's clothes. The reports were released in the Mainland and Taiwan. In the test, the Council has drawn a random...
- 2004.01.15
Avoid ILAS if you are not ready for long-term commitment - CHOICE #327
Say no to Investment-Linked Assurance Schemes (ILAS) if you are not totally certain you can keep up with the payments regularly over the long term . For early surrender prior to maturity of such joint investment and insurance policies is almost sure...
- 2004.01.15
Be sceptical of advertising claims on electronic exercise belts - CHOICE # 327
The Consumer Council has cast doubt on the veracity of advertising claims of some electronic exercise belts being marketed in Hong Kong. The Council is concerned that unsubstantiated claims on such products could give the users a false sense of...
- 2004.01.15
Council issues advice to boost consumer confidence in e-banking - CHOICE # 327
Consumer confidence in the safe use of e-banking services may be in jeopardy of a decline in the wake of a sudden increase in the number of fraudulent banking websites in recent months. The Consumer Council is concerned that more of such fraudulent...
- 2004.01.15
Instantaneous electric water heaters - CHOICE # 327
Meanwhile, the Consumer Council has co-operated with the Electrical and Mechanical Services Department in a joint test on instantaneous electric water heaters. The test focused on 5 models of a specified wattage of 6 kW, used mostly in kitchen to...