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Chairman's Message
Membership of the Consumer Council
Message from the Chief Executive
The Consumer Council
Resolving Disputes Between Consumers and Businesses
Improving Product Quality and Safety
Promoting Sustainable Consumption
Collecting Market Information on Goods and Services
Fostering Competition and A Fair Marketplace
Advancing Legal Protection for Consumers
Disseminating Consumer Information
Empowering Consumers through Education
Forging Closer Collaboration for Consumer Protection
Commendations and Compliments
Appendices
Annual Report of the Consumer Legal Action Fund
Consumer Advice Centres
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