In view of the latest development of the COVID-19 pandemic, our public service counters have been resumed. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our Consumer Advice Centres. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:
Together, We Fight COVID-19
To coincide with the raising of the response level under the “Preparedness and Response Plan for Novel Infectious Disease of Public Health Significance” to “Emergency Response Level”, the Council develops “Together, We Fight the Virus” page offering the public free download on test findings of protective gear, such as face mask and disinfectant. In the meantime, a series of useful information on personal and household hygiene as well as updates on COVID-19 will also be provided. The Council is committed to working with people from all walks of life to tackle the novel coronavirus and safeguard public health together!
The articles below are only available in Chinese. Please click the links to download.
- Hotline of The Centre for Health Protection: 2125 1122 (8am to midnight)
- More information will be uploaded soon