In view of the current widespread of COVID-19 and to reduce social contact, all our Consumer Advice Centres are temporarily closed until further notice. Consumers may call our hotline at 2929 2222 for any complaints and enquiries. Alternatively, consumers may make use of our web forms via the following links:
As a result of the above arrangements, gift redemption services has been suspended and the redemption details will be notified in due course.
Together, We Fight COVID-19
To coincide with the raising of the response level under the “Preparedness and Response Plan for Novel Infectious Disease of Public Health Significance” to “Emergency Response Level”, the Council develops “Together, We Fight the Virus” page offering the public free download on test findings of protective gear, such as face mask and disinfectant. In the meantime, a series of useful information on personal and household hygiene as well as updates on COVID-19 will also be provided. The Council is committed to working with people from all walks of life to tackle the novel coronavirus and safeguard public health together!
Only Chinese version is available for download. Please click the links for the Chinese version
- Hotline of The Centre for Health Protection: 2125 1122 (8am to midnight)
- Summary Annex of latest measures on catering businesses and scheduled premises (effective from 11 to 24 July 2020)
More information will be uploaded soon