In view of the current widespread of COVID-19 and to reduce social contact, consumers are advised to call our hotline at 2929 2222 or make use of our web forms via the following links:
Consumers may also call our hotline at 2929 2222 for gift redemption and enquiry services at our Consumer Advice Centres by appointment if needed.
Special Feature on Chargeback Compensation
The novel coronavirus is raging around the world. Many nations are closing their borders to fight epidemic and economics are hit hard. How may credit card users protect themselves and obtain compensation in case merchants close down suddenly? What about those purchased flight tickets? Are they able to refund and get the money back? The Special Feature on chargeback in this issue is going to share how one should protect their consumer rights amid soaring epidemic these days.
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