In view of the latest development of the COVID-19 pandemic, our public service counters have been resumed. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our Consumer Advice Centres. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:
Alcohol Test - Is Sterilized Disinfection Alcohol Toxic?
In the CHOICE Magazine this month, there are a number of articles and reports on the prevention of novel coronavirus available for free download. Demands for disinfection alcohol have surged amid the epidemic. The latest test by the Consumer Council found that 6 out of the 24 disinfection alcohol samples contained small amount of methanol, which may pose health risk such as chronic poisoning if used for a prolonged period. In addition, the actual ethanol and isopropanol concentration of 16 samples were found to be lower than their claims while 3 samples had an actual alcohol concentration of less than 70%. Furthermore, the actual volume of many products was below what was claimed in the labels, with the biggest shortfall of more than 20%. Consumers with the interest to know if there is any problem with their disinfection alcohol and how to choose a product that meets the required standard can log in to the online version of CHOICE Magazine to download the related free articles now:https://echoice.consumer.org.hk/article/522-alcohol-methanol
For more information, please go to : Together, We Fight COVID-19