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- 2018.02.14
4 Dehumidifiers Falling Short of 10% of Claimed Dehumidifying Capacity – Worst Discrepancy Reaching as High as 35%
As the humid weather sets in, many homes are getting their dehumidifiers ready to stay dry. The Consumer Council has put 14 models to its latest dehumidifier test, and found 4 of the models to be over 10% short of their claims in dehumidifying...
- 2018.02.14
High Risks in Overseas Property Purchase Securing Cross-border Consumer Redress Extremely Difficult
Globalisation and advanced information technology have spurred many people in Hong Kong to consider purchasing overseas property for investment or personal use. But property investment abroad invariably involves local regulatory framework and...
- 2018.02.14
Test Reveals 76 Asian Soup Noodles Are Excessive in Sodium Content Reduce Drinking Soup for Less Sodium Intake
Asian-flavoured soup noodles are packing in followers with some flaunting their superiority in soup base much to the delight of the foodies. But little did consumers know that lurking behind the savoury taste lies the health risk of high sodium...
- 2018.02.14
Test Reveals Safety Risks in Over 60% of Walking Sticks/Cane Umbrellas – Consumers Should Refrain from Using Cane Umbrellas as Aid for Walking
To many elderly, walking sticks are essential; some may prefer, in substitute of a walking stick, a cane umbrella. In a test on 30 walking sticks and 10 cane umbrellas, the Consumer Council has found over 55% of walking sticks and 90% of cane...
- 2018.02.08
Overall Consumer Complaints Dip 1% but Online Purchase & Budget Airlines Continue to Rise Unabated
Consumer complaints lodged with the Consumer Council totalled 24,881 cases in 2017, dipping 1% over the previous year (25,098 cases), with the service sector taking in 13,977 cases (56%), up 1%, and the goods sector 10,904 cases (44%), down 3%....
- 2018.01.15
Consumer Dissatisfaction in Home Furnishings Purchase – the Industry is Urgent to Improve After-Sales Service
Consumer disputes over furniture purchase are far from rare, despite all the time and money they are splurging on furnishing their home into one of blissful joy and comfort. Product quality and after-sales service are the main issues of complaints...
- 2018.01.15
Survey Reveals Restrictive Private Car Maintenance Warranties – Greater Transparency Is Called for in Repair Costs & Price Quotations
Prospective car owners beware: besides the costs of fuel and insurance, brace yourselves for the oncoming bills in vehicle maintenance and repairs. In a survey on the warranty plans of new cars from 22 brands, the Consumer Council has found highly...
- 2018.01.15
Test Uncovers 2 USB Chargers in Safety Non-Compliance – Price Differentials and Product Quality Bear No Direct Correlation
Mobile devices are proliferating in ever more variety – handsets, tablets, and even portable fans, and they all need to be charged up at any time. In addition to the original USB charger that supplied with the product, many consumers also purchase...