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- 2018.04.16
Supermarket Aggregate Average Price Drops for the First Time in 12 Years But Some Items Edge Up Significantly Above Inflation Rate
The Consumer Council, since its first annual supermarket price survey released in 2005 based on the scan data from the 3 major supermarket chains, has expanded for the first time its coverage of major supermarket chains to 4 this year to enable the...
- 2018.04.16
Test Reveals Prevalent Faulty Labeling on Butter & Margarine Nutrient Contents with 50% of Samples Seriously Inaccurate – 85% of Margarine Detected with Genotoxic Carcinogen
Butter is used commonly as an oil spread over breads and an ingredient to cook or bake food. To reduce fat intake, some consumers opt for what is popularly called “vegetable butter” or margarine in the belief it’s healthier. A Consumer...
- 2018.03.15
30% Cordless Upright Vacuum Cleaners Tested Reveal Unsatisfactory Cleaning Performance and Wide Variations in Operating Time
Handy and space-saving, the cordless upright vacuum cleaners – some could even double as a handheld vacuum cleaner – have found favour with consumers, despite their higher prices, in the market in recent years. A Consumer Council test has...
- 2018.03.15
In Active Support of World Consumer Rights Day 2018: “Making Digital Marketplaces Fairer”
“Making Digital Marketplaces Fairer” is the theme of this year’s World Consumer Rights Day (WCRD), which is celebrated on March 15 every year. The Consumer Council, in active support of the theme advocated by the Consumers International, calls...
- 2018.03.15
Launderettes Customer Service & Protection Clauses in Need of Upgrading Be Careful of Unknown Laundry Detergents’ Ingredients
24-hour self-service laundry is much in need bringing great convenience to consumers, especially those living in crammed home environment. In a comparison of 9 launderette services, the Consumer Council has found the majority are without staff...
- 2018.03.15
Varying Success Rates among Mobile Apps in Prebooking Taxi Services Excessive Access Right Opening to Risks of Sensitive Personal Data Leakage
Technological advances have changed the business landscape as never before. The emergence of e-hailing service platforms, including mobile applications of taxi hailing services, has also brought changes to consumer transport behaviour in recent...
- 2018.03.15
Vast Variations in Cleaning Performance & Costs among Dishwashing Detergents Caution on Choice as Allergic Preservatives Detected in 60% of Samples
Dishwashing detergents in the market are commonly claimed to give superb cleaning power, contain “natural ingredients” with eco-labels acquired, and provide “skin caring” or “hand moisturising” effects. But a Consumer Council test on 35...
- 2018.03.15
“Cash on Delivery”: a New Ruse in Undesirable Sales Tactics Be Cautious of Missing Online Stores
Many consumers who shop online believe that “Cash on Delivery” is an added safeguard compared to paying in advance. Yet, this mindset was well caught by unscrupulous sellers, bringing 89 complaint cases to the Consumer Council in 2017, that...