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- 2018.11.15
9 Facial Cleansers Detected with Allergy-Causing Preservatives Around 40% of Products Labelling in Need of Improvement
Cleansing is the first step to skin care. Facial cleansers must therefore clean well but consumers should also be aware of the possible ingredients that may pose risks of allergy or other skin problems. In a test on 60 models of facial cleansers,...
- 2018.11.15
Cumbersome Claims Procedures in Extended Warranty Plans Improvement Needed for Transparency of Household Electrical Appliance Maintenance Services
Household electrical appliances like refrigerators, televisions (TV) and washing machines generally come with manufacturer’s warranty during purchase; and some retailers even offer their own Extended Warranty Plans to consumers as an option. ...
- 2018.11.15
Test on Non-Stick Frying Pans: Heat Conduction Speed Varies by over 3 Times Use with Care Noting Divergence in Scratch Resistance & Durability
City dwellers are generally keen for efficiency even in their everyday chores. Non-stick frying pans, that are fast in heat conduction and easy to clean, are no wonder the handy choice of many in home cooking. A Consumer Council test has shown wide...
- 2018.10.15
Performance of 60% of Electric Storage Water Heaters Lower than Labelled – Product Quality in Need of Improvement
Electric storage water heaters are common in household, their safety and stable supply of hot water are of utter importance. The Consumer Council, in collaboration with the Electrical and Mechanical Services Department (EMSD), have put to test 12...
- 2018.10.15
Soaring Prices of Second-hand Tickets on Reseller Platforms, But No Customer Service & All Risks to be Borne by the Consumers
The buying frenzy for tickets to hot performing shows and sporting events have spawned a market for ticket reseller platforms with faithful fans willing to pay a premium almost at high cost. The Consumer Council has found the prices of tickets...
- 2018.10.15
Tofu Test Reveals Vast Variations in Nutrient Contents – Protein & Calcium Differ by More than a Double & 25 Times
Tofu (bean curd), long being regarded as a health food which is “low fat” and “high calcium”, is popular with many consumers (aside from vegetarians), who opt for tofu as a source of protein to cut down on their meat intake and live a...
- 2018.10.15
Watch out for Traps in Water Filters by Door Salesmen – Credulous in Product Claims May Cause Double Loss in Money & Health
The revelation of lead water incident in recent years has raised widespread public concern, and resulted in surging demand for water filtering devices or indeed any products that claim to purify water quality for health protection. But the Consumer...
- 2018.10.04
Elderly Consumer Rights & Interest in Focus Joint Efforts of Government and Different Sectors to Build an Age-Friendly Consumption Environment
Hong Kong is closely keeping up with the global trend in unabated rising ageing population. Government estimates have put local population of elderly persons aged 65 and above at 2.5 million by 2043, from 1.16 million in 2016. Or, 1 in 3 persons...