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- 2018.08.15
UV Protection Arm Sleeves Test: Over Half of Samples Unsatisfactory in Sweat Wicking & Quick Drying Performance – Substantial Variations in Air Permeability
For outdoor work or exercise under the blazing sun of summer, one needs to be protected from sunburn. That’s when UV protection arm sleeves come in handy. A Consumer Council test on 20 models of UV protection arm sleeves found all models were...
- 2018.07.31
The 18th Consumer Rights Reporting Awards Media Power at its Finest in Upholding Consumer Rights
The Consumer Rights Reporting Awards (CRRA) this year has reached a historic new high in the number of entries since 2008, receiving a total of 259 entries for the annual contest. The CRRA, now in its 18th year, are coveted professional honours...
- 2018.07.16
2 School Uniform Samples Detected with Carcinogenic Dyes Suppliers Urged to Exercise Strict Quality Control to Safeguard Student Health
As the school summer holiday gets underway, many parents have started purchasing new school uniforms and textbooks in preparation for the next academic year. A test carried out by the Consumer Council found the presence of azo dyes in 2 school...
- 2018.07.16
Effectiveness of Anti-cellulite Creams is at Best Minimal Consumers Should Think Thrice before Purchase
Summertime is here; it’s the season for shorts, miniskirts and swimsuits! But what a letdown it will be, if the skin is inflicted with unsightly cellulite (orange-peel like appearance). In a bid to restore the skin to its original smoothness,...
- 2018.07.16
Resurgence of Hotel & Dining Membership Undesirable Sales Practices – Be on Alert to Telemarketing Scams
Hong Kong people love dining and travel, which opens up business opportunities for telemarketing of hotel and dining membership, predominantly of hotels in Macau. The past 2 years have seen a resurgence of undesirable sales practices of hotel and...
- 2018.07.16
Test on Honey Reveals Antibiotic & Pesticide Residues in 13 Samples Wide Variation in Freshness, Foreign Sugar Adulteration in 7 Samples
In the quest for health, many consumers habitually include honey in their diet. Fueled by recent claims of Manuka honey having antibacterial properties, Manuka honey costing easily over $1,000 still gains wide popularity notwithstanding scant...
- 2018.06.27
Overseas Education Advisory Services Impartiality & Transparency under Scrutiny – Call to Strengthen Self-Regulation and Improve Service Quality
Each year hordes of students from Hong Kong travel abroad for education. Despite the vast amount of information available in the market, the search process and application procedures prove all too often complicated and cumbersome for parents and...
- 2018.06.20
The Council & Japan’s NCAC Sign MOU for Cooperation Ushering in New Consumer Complaint Resolution Mechanism
The Consumer Council of Hong Kong and the National Consumer Affairs Center (NCAC) of Japan today (June 20) signed a Memorandum of Understanding (MOU) for collaboration to put in place an information exchange and consumer complaint referral mechanism...