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- 2020.07.15
Vast Variation between Test Environment and Actual Use Consumers Should Not Solely Rely on the Claimed Efficacy of Disinfectant Cards and Badges
Consumers have been snapping up disinfectant products since the outbreak of the novel coronavirus. Apart from surgical masks and alcohol- based hand rubs, other products such as disinfectant cards and badges (disinfectant lanyards) claimed to be able...
- 2020.06.15
Either Active or Natural Ingredients in Mosquito Repelling Products Poses Different Health Risks Read Product Label Carefully To Protect Babies From Allergies
Mosquito repellents are simply something "one won't leave home without" as the summer season arrives, especially for the outdoors activities enthusiaists. The Consumer reviewed the product labels of 69 mosquito repelling products available in Hong...
- 2020.06.15
65% Ice-cream Samples Were "High-sugar" Food Bacterial Count of 2 Non-prepackaged Samples Exceeded Threshold
Ice-cream is everyone’s all-year favourite dessert. But what is more chilling than indulging oneself in a cup of ice-cream in the hot summer? From the Consumer Council’s test on 29 prepackaged and non-prepackaged ice-creams and frozen...
- 2020.06.15
More than 70% of Aquatic Products for Children did not Comply with European Safety Standards All Detected with Naphthalene Posed Potential Risk of Cancer
During the hot summer days, parents would purchase different types of aquatic products to ensure that their children are safe when making a splash or going to swim. However, the Consumer Council tested 22 types of aquatic products for children and...
- 2020.06.15
Parking Fees and Service Terms not Displayed Clearly Hourly Carparks Need Improvement to Avoid Disputes
With scarcity in land supply and high vehicle density, carpark spaces in Hong Kong are always on high demand. The Consumer Council visited 40 popular multi-storey carparks in the territory and found that the terms of payment were not clearly stated...
- 2020.06.15
Switching Extra-curricular Classes to Online Teaching Amid the Pandemic Gave Rise to Disputes Urged for Communication to Address Consumers’ Needs and Sentiments
The coronavirus pandemic has caused not only the regular schools but also the off-campus tutorial classes and children interest classes to suspend face-to-face lessons. In the first 5 months this year, the Consumer Council has received over 250...
- 2020.05.21
Auto-fuel Pump Price Gap with Import Price Widened by One Fold Urge for Improvement on Market Transparency and Conduct of Regulatory Review Consumers Suffer as Prices “Go-Up-More, Come-Down-Less” Direct Pump Price Reduction Deemed the Best Way
International crude oil prices have dropped sharply recently to the point that New York oil prices once dropped to minus US$40 a barrel in April for the first time in history. Given Hong Kong is well-known to have the highest auto-fuel retail price...
- 2020.05.14
Carefully Assess Actual Needs in Choosing Online On-demand Video Streaming Services Read the Service Terms and Viewing Restrictions Thoroughly to Avoid Loss
“Binge-watching drama series/watching movies” are the daily entertainment of many people and has become the popular pastime as people stay home to fight against the COVID-19 epidemic. The Consumer Council reviewed the on-demand services provided...