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- 2021.01.13
Be Cautious of Promotional Tactics Leading to Addiction to In-Game Purchase on Mobile Games Game Developers Urged to Improve Terms of Service to Strengthen Consumer Rights
The mobile gaming industry has flourished in recent years as mobile games have become increasingly popular among teens and even adults. Game providers often offer free downloads to lure gamers and then take advantage of their eagerness to win by...
- 2021.01.13
Improvements Urged for Product Quality and Maintenance Services of Electronic Locks Product Malfunction and Lack of Customer Support Leave Consumers in Despair
The keyless feature of electronic locks offers convenience to users, they have become more and more popular in modern smart homes. However, among the complaint cases on electronic locks received by the Consumer Council, many involved product...
- 2020.12.15
Detailed Contract with Close Monitoring to Avoid Disputes Arising from Disparity in Renovation Quality
When engaging a decoration company for home renovation, apart from requesting the contractor to provide a detailed, clear and accurate quotation before the project commencement, consumers should also reach a consensus with the decoration company as...
- 2020.12.15
Face Masks Tested with Desirable Filtering Efficiency Though 70% of the Models Still Need Improvements in Different Aspects
As the COVID-19 pandemic persists, face mask has become a daily necessity and its protective efficacy is of primary concern to consumers. The Consumer Council tested 30 face mask models and found that for most (29) models, the average Bacterial...
- 2020.12.15
Numerous Blunders of Online Grocery Shopping Services Require Prompt Improvement Risks Associated with Delivery of Fresh and Frozen Food Not to Be Ignored
With the increasing popularity and prevalence of online grocery s...
- 2020.12.15
Over 55% Cake Samples Found to be High in Sugar or Fat Food Producers Urged for Improvements to Safeguard Consumers’ Health
Being both delicious and visually appealing, cakes have become a celebration food as well as a favourite everyday dessert for many. Their popularity is marked by the vast selection available on the market. However, consumers need to be aware of the...
- 2020.12.15
Tax Loan Interest Rates Varied Vastly Assess Needs and Repayment Ability Before Borrowing Especially to Invest or Repay Debts
The imminent year end coupled with the COVID-19 pandemic means a more acute tax headache for many people. During the tax season, banks offer various tax loan plans to attract customers with offers like “Handling Fee Waiver”, “Cash Rebate” and...
- 2020.11.16
18 Washing Machine Models Varied in Cleaning Performance Saving Water and Electricity Cannot be a Dual Win
The Consumer Council tested 18 washing machine models of 3 different types, namely front-loading type (commonly referred as “Big Eyes”), top-loading impeller type (commonly referred as “Japanese type”), and European top-loading type. The...