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- 2020.04.15
Toxic Methanol was Detected in 6 Disinfection Alcohol Samples 75% Samples with Actual Alcohol Concentration Lower than Claims
Consumers’ demand on disinfection alcohol surged due to the coronavirus epidemic. However, the product quality varied in the market, and some even found toxic methanol by law enforcement agencies, causing much public concern. From the Consumer...
- 2020.03.16
80% of Lip Balm Models Found with Potential Harmful Mineral Oil Hydrocarbons Stay Cautious with Models Containing Allergens
Lip balm is a care product applying on lips and its ingredients can be easily ingested, thus its safety level is crucial to consumers’ health. Consumers should be cautious with its ingredients as they will be easily ingested. The Consumer Council...
- 2020.03.16
Package Price of Overseas Wedding Services Varied Widely Beware of Surcharge and Service Terms to Avoid Over Budget
In recent years, more new couples are pursuing romantic overseas weddings, and companies providing one-stop overseas wedding package services have become popular. Nevertheless, the Consumer Council has received complaints about overseas wedding...
- 2020.03.16
Regular Expenses in Small Sums will Become a Significant Amount Beware of Various Charges and Service Terms of Storage Services
Owing to tiny living space in Hong Kong, storing collectibles and clothing has been a headache to many households, thus many of them will opt for mini-storages and door-to-door by-box storages as solution. A recent survey conducted by the Consumer...
- 2020.03.16
Support the 315 Calls for “Sustainable Consumer” Reuse Second-hand Furniture, Realise “Use Less, Waste Less” Culture
The theme of this year’s World Consumer Rights Day (15th March) is “The Sustainable Consumer”, advocating to raise the awareness on sustainable consumption, and to enable consumers to foster environmentally friendly consumption habits through...
- 2020.02.17
Beware of “Free” and “Trial” Mobile App Charges Read the Attached Terms Carefully to Avoid Loss
With different types of easily installed mobile apps covering a broad range of usages, mobile apps have become an indispensable part of daily life. However, complaints filed to the Consumer Council revealed that there were cases where free download...
- 2020.02.17
Bite Durability of 2 Baby Teethers are Poor and Easy to Break Total Migration of N-nitrosatable Substances in the Most Expensive Model Exceeded the Limit by Eightfold
Chewing and savoring teether can relieve the discomfort in children during teething and can also reduce the risk of baby eating dirty or dangerous objects. The Consumer Council has tested 20 baby teethers and the results revealed the quality of some...
- 2020.02.17
Protection to Passengers in Car Collision Varies Legislation to Require AEB to be Installed in New Cars Suggested
Global car manufacturers have committed to enhancing crashworthiness and safety equipment of vehicles to meet consumers’ expectations and legislative requirements of different countries. According to the latest car collision test report conducted...