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- 2022.12.15
Seeking Justice for Consumers Through the “Unconscionable Contracts Ordinance” Traders Urged to Conduct Business in Good Faith and Refrain from Imposing Onerous Contract Terms
Attractive shopping offers or limited-time flash rewards could easily drive consumers into making hasty purchasing decisions, overlooking the “devil in the details” of the relevant contractual terms. Some consumers may also succumb to...
- 2022.12.15
Vitamin D and Mineral Contents of All Rabbit Feed Models Failed to Meet EU and US Recommendations All Complete Feeds Found with Different Nutritional Issues Possibly Posing Health Risks to Rabbits as Long-term Staple Diet
Keeping a rabbit could be a decade-long commitment and a responsible rabbit owner should prepare a diet that is suitable for their pet rabbit’s nutritional needs. In the Consumer Council’s test on 12 rabbit feed models for adult rabbits which...
- 2022.11.24
New Edition with Enhanced New Features The 22nd Consumer Rights Reporting Awards Shatters Records with over 300 Entries from 40 Media Organisations Celebrating Concerted Efforts in Promoting Consumer Rights
As a signature annual event within Hong Kong’s media industry, th...
- 2022.11.15
Approval Required for Installation of Electronic Toilet Seats to Avoid Backflow of Contaminated Water into Freshwater Pipes Enjoy Abundant Functions While Paying Heed to Temperature and Hygiene to Avoid Skin Damage
A warm toilet seat will no doubt increase comfort during use. This was why electronic toilet seats, which combine the functions of seat heating and water spray cleansing, have become increasingly popular among consumers in Hong Kong in recent years....
- 2022.11.15
Beware of the Catch in Activities Booking via Online Platforms Urged to Increase Transparency and Clarity of Restrictive Terms and Conditions to Minimise Disputes
In recent years, online booking of various entertainment and leisure activities has become a popular mode of consumption. Some platforms offer personalised and exclusive product solutions or allow consumers to redeem tickets with points, providing...
- 2022.11.15
Eco-coffins Introduced for 15 Years but Usage Was Less than 5% Development of Green Burial Hindered by Lack of Incentive
Many people would hope to arrange a decent funeral for their deceased loved ones, yet what could be done to make it extra special and meaningful for both the departed and living family members? Various forms of “green burial” have been encouraged...
- 2022.11.15
Latest Test on 13 Thermo Ventilators Showed Big Disparity in Heat-up Speed Clothes Drying Time and Energy Efficiency Could Vary by Onefold
With winter just around the corner, a multifunctional and energy-efficient thermo ventilator can serve several purposes, from keeping the bathroom heated and toasty to boosting ventilation and drying clothes. Since previous tests on thermo...
- 2022.11.15
Test on Fish Oil Supplements Revealed Omega-3 Fatty Acid Content Varied Greatly Among Samples Harmful Contaminants Detected in All Samples with 4 Exceeding EU Limits Industry Urged to Promptly Improve
Despite their hectic lifestyle, many Hong Kong people are health-conscious enough to consume supplements made from fish oil. These products promote their richness in omega-3 fatty acids, such as DHA and EPA, claiming to help provide essential...