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- 2022.09.15
Problems Found in Credit Card Promotional Offers Boosting Consumption Becomes Undermining Consumer Confidence
To increase market share in the highly competitive credit card market, banks often run promotions with their service partners, such as offering welcome gifts, spending discounts, bonus points, etc., to attract new customers and promote spending....
- 2022.09.15
Textbook Expenditure for Primary and Secondary Schools Rose 5.7% and 2.9% Respectively, Exceeding Inflation Rate Traditional Books and E-books Became Equally Essential Under the COVID-19 Pandemic
Every year, students are required to purchase new titles and related learning materials for the new school year, and the expenditure on textbooks can be up to several thousand dollars. The Consumer Council published the findings of its 2022/23...
- 2022.09.08
The Consumer Council Publishes the “Fostering Consumer Trust – Ethical Artificial Intelligence in E-commerce” Study Report Three-pronged Approach in Policy and Regulation, Corporate Governance and Consumer Education To Develop Hong Kong into a Smart City
In recent years, the widespread adoption of artificial intelligence (AI) around the world has brought benefits to society on different aspects, making it well recognised as an irreversible trend to enable development and transformation. As outlined...
- 2022.08.15
Complaints Relating to After-sales Service and Maintenance of Electrical Appliances Remain High Traders Urged to Ensure Supply and Enhance Service Quality to Uphold their Reputations
Electrical appliances are necessities in daily life, especially when consumers are spending more time at home during the pandemic, electrical appliances are more likely to get worn out and require maintenance or even replacement. Complaints relating...
- 2022.08.15
BFE and PFE of 30 Face Masks Reached ASTM Level 1 or Above 19 Models Fell Short of Filtration Claims 6 Exceeded EU Bioburden Limit Urging for Strengthened Regulation on Face Masks to Enhance Safeguard
As the COVID-19 pandemic has persisted for over 2 years, wearing a mask has become a daily anti-epidemic routine for the public under the new normal. The filtration efficacy, comfort level, design and even the colour are all key decision factors when...
- 2022.08.15
Over 40% Anti-stretch Mark Products Detected with Fragrance Allergens 4 Models Contained Potentially Harmful Substances Avoid Intake by Unborn Babies and Infants Through Maternal Transfer or Breastfeeding
One of the things pregnant women struggle with during pregnancy is the occurrence of stretch marks on their bellies that are difficult to disappear fully. This is why many pregnant women apply a wide range of anti-stretch mark products from the early...
- 2022.08.15
Test on 12 Cooking Blenders Revealed Disparate Performance 5 Found with Safety Risks Use with Caution
To cope with their hectic lifestyle, Hong Kong people favour a more convenient and efficient cooking routine. As such, cooking blenders have become a handy kitchen appliance for many people as they could create a variety of delicious soup pastes and...
- 2022.08.15
The 22nd Consumer Rights Reporting Awards Launch of the New Public Voting! Vote for Your Favourite “News Photography Award” and “Tertiary Student Journalism Award” Entries to Win Attractive Prizes
After a successful run of 21 years, the 22nd Consumer Rights Reporting Awards (CRRA) sets an unprecedented first by introducing public voting to 2 categories – the “News Photography Award” and “News Photography Award” – after its revamp...