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01.Personal Information Collection Statement

Thank you for signing up for the Consumer Council e-newsletter. The Consumer Council collects personal data to process e-newsletter applications, send e-newsletters and conduct service reviews. The fields marked with (*) are compulsory to fill in. If you do not wish to provide those details, the Council may not be able to process your e-newsletter application.


If you chose to login via your Facebook account, the Consumer Council will collect personal data from your Facebook account, including your name, email address and Facebook User ID (collectively “Facebook Data”).  You may request deletion of your Facebook Data by mail to the Consumer Council at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong or by email to  We will contact you to arrange unbinding of your Facebook account whilst preserving your subscribed articles and/or content preferences.  You understand that: (1) you will no longer be able to login with the same Facebook account again, and (2) in light of applicable laws and security technology concerns, we may not immediately delete your Facebook Data from our backend systems.  In such event, we will store the Facebook Data using appropriate safety measures and avoid further processing such data until such time that such data is deleted or anonymized during our backend system update.


You may access our Privacy Policy <here>.


Your personal data will not be transferred to a third party, except for the purposes mentioned above or as authorised by law or court order. You have the right to request access to and correct your personal data through written communication to the Consumer Council Compliance & Administration Officer by mailing your request to the 22/F, K Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge an administration fee for any materials that require copying.


You may cancel your subscription to the e-newsletter on the “My Account” page after logging in to the account, or send us an unsubscribe request via the hyperlink in the e-newsletter.