Super: | The Trade Descriptions (Unfair Trade Practices) (Amendment) Ordinance 2012 False or Misleading Trade Descriptions |
Smart Eye: | The Trade Descriptions Ordinance! Beware of False or Misleading Trade Descriptions! |
Salesperson: | Let me introduce this Superb Entertainment Package to you! We have “Drama Series Channel” for Korean drama only. “A Beauty…Actually” will be exclusively broadcasted to you! Sign the 2-year contract and enjoy our discount on monthly fee! No more dilly-dallying! |
Mom: | Exclusive Korean drama? Okay! I will sign it! |
Super: | A week later… |
Mom: | What? “A Beauty…Actually” is now on “Popular Soap Channel” only? That means I can’t watch it? But the salesman promised it was exclusive on “Drama Series Channel” when I signed the contract! It’s a total deceit! |
Smart Eye: | Tips from Smart Eye! When supplying goods or services, traders should ensure that the information is true, it is an offence for a trader to apply a false or misleading trade description! Be a smart consumer! To learn more, please visit the website. |
Super: | Enhanced protection for consumers Shop with peace of mind www.consumer.org.hk/unfair_trade_practices |
Super: | Complaints and Enquiry Consumer Council:(852) 2929 2222 Reporting Hotlines Customs and Excise Department:(852) 2545 6182 Office of the Communications Authority:(852) 2961 6333 (on broadcasting and telecommunications services) |