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- 2016.08.15
Hotel Booking Websites Impose many Restrictions on Lowest Price Guarantees Read Terms and Conditions Carefully to Avoid Compensation Claim Rejection
In recent years, booking hotels online is gaining in popularity. Many websites flaunted their "Best Price Guarantees" by claiming that if their prices were not the lowest, the price difference with the competing rates will be refunded. Despite...
- 2016.08.15
Pay Attention to Exchange and Refund Policies of Fashion Chain Stores Avoid Impulsive Buying to Reduce Waste
In Hong Kong, an abundance of local and international fashion chain stores can be found. In this fiercely competitive market, fashion retailers often tout clearance sales as an attraction, making shopping practically a hobby for many consumers. ...
- 2016.07.19
The Consumer Rights Reporting Awards Advocate Sustainable Consumption Foster Consumer Protection
The 16th Consumer Rights Reporting Awards drew a total of 231 entries from the print and electronic media this year. These topics, many of which aroused great concern in the community and prompted regulatory authorities to review related laws and...
- 2016.07.14
Consult with Doctors on Health Checks Understand Limitations to Avoid Misdiagnosis
Like many other large cities around the world, Hong Kong is facing an ageing population and the increasing trend of younger generations afflicted by critical illness. Consumers go through health checkup services in the hope that hidden diseases can...
- 2016.07.14
Diaper / Training Pants Tests: No Linkage between Price, Quality and Performance
Estimation from overseas showed that a young child would use approximately 6,000 diapers before they turn 2.5-year-old. Before quitting diapers, a young child uses thousands of disposable diapers, creating a large amount of waste hardly...
- 2016.07.14
Over Half of 60 Bathing Product Models Contain 1,4-Dioxane 27 Models Found to Contain Allergy-inducing Preservatives
Throughout the seasons of the year, bathing products have become a necessity to almost every family. From the cheap to the expensive, there is a wide variety of choices available in the market. Some claim to have refreshing aroma while some tout...
- 2016.07.14
Primary and Secondary School Textbook Price Increases by an Average of 2.9%
Primary and secondary school textbooks prices have been on the rise for consecutive years. The expenditure in purchasing textbooks for new school year has become a financial burden for many families. The Consumer Council's 2016/17 textbook price...
- 2016.07.14
Read Product Labels of Cockroach Baits Carefully Prior to Use Follow Instructions & Keep Them away from Children
Cockroaches are one of the most common household pests which carry a wide variety of harmful microorganisms and pathogens that could pose a risk to hygiene and human health. It is common for families to purchase cockroach bait products in an...