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- 2016.02.15
Banks Charge Various Fees for Children’s Account Parents Are Reminded to Read Terms and Conditions Carefully
After Chinese New Year, it is common for parents to open a bank account for their children to save lai-see, and banks usually take this opportunity to launch promotions. However, children's accounts, like any other bank account, may need to submit...
- 2016.02.15
Dehumidifying Performance of 5 Dehumidifiers Lower than Claimed
During humid and wet spring, many families use dehumidifiers to keep their home dry and comfortable, and to dry clothes as well. The Consumer Council tested 14 dehumidifier models, and found that for 5 models, the dehumidifying capacity was lower...
- 2016.02.15
Poor Quality and Arrangements Attract Complaints for Amusement Events and Facilities
Around the year, there are numerous mega-size fairs and events organised in Hong Kong. Amusement facilities can even be found inside industrial buildings in recent years. The quality of these indoor facilities is usually a reflection of the...
- 2016.02.02
Overall Consumer Complaints Down 12% amidst Travel Complaints Rising 41%
The Consumer Council received a total of 27,378 complaint cases in 2015, representing a drop of 12% from 31,048 cases in 2014. The complaints were evenly distributed between goods and services at 48% and 52% respectively. While the complaints...
- 2016.01.14
Air Cleaners Vary Broadly in Prices and Performance
The air quality in Hong Kong has always been a concern of local residents. If the living environment is cramped and there are sources of pollutants in close neighbourhood, like smoking or construction works, indoor air quality at home is even more...
- 2016.01.14
Compare Carefully before Using a Pet-Boarding Service
Many families in Hong Kong keep pets. When the owners travel abroad, the pet needs to be looked after. Pet boarding service has emerged to meet such demand. How can consumers make an appropriate choice? There is a huge difference in fees...
- 2016.01.14
Don't Ignore Sleep Apnea Select a PAP Machine Carefully to Improve Sleeping Quality
Many urbanites are troubled by sleep apnea. It is estimated that some 200,000 Hong Kong people suffer from sleep apnea, comprising about 4% of men, 2% of women and 2% of children. While men face a higher risk than women, particularly those...
- 2016.01.14
Know the Jargon in Chinese Eateries and Dine Out Wisely
With the approach of Chinese New Year, many people will have meals with family and friends at Chinese restaurants. They are also likely to order dishes with names denoting good fortune and larger portions than usual. However, not all consumers...