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- 2016.10.17
Unscrupulous Sales Practices Persist in Fitness Centres Be Wary of Pre-payment Entrapments
The Consumer Council openly sanctioned a fitness centre chain earlier this year for their unscrupulous practices deployed in selling memberships and services. Thereafter, due to business difficulty the chain closed down all its branches, affecting...
- 2016.09.14
Adult Diapers/Pants Vary Considerably in Quality and Performance Breathability and Surface Dryness Need Improvement
As Hong Kong's population is aging, degeneration and illnesses are taking their toll in elderly's health which resulted in a rising incidence of incontinence and growing use of disposable adult diapers and pants. The Consumer Council has tested 21...
- 2016.09.14
Banks Vary Widely in Privileged Wealth Management Services Aggregate Balance Calculated on Different Bases
To attract and retain clients of high net worth, most banks are active in promoting privileged wealth management services offering preferential and personalised services to selected customers. Consumers, however, should take heed of the variations...
- 2016.09.14
Ease of Use of Folding Bicycles Varied Ride Carefully to Avoid Accidents
In recent years, cycling has, in addition to being a well-loved outdoor activity, become a part of the busy daily lives of workforce in the city. Some will cycle their way to work instead of riding on public transport to keep fit and to practice...
- 2016.09.14
Growing Disputes in Mobile Games Avoid Over-indulgence to Prevent Loss
Mobile games are enjoying raging popularity in recent years. Whether paid or freely downloaded ones, their storylines, graphic designs and characters are meticulously produced with vivid details. Combined with the tantalising scenery or strong...
- 2016.09.14
TV Test Reveals Wide Variations in Prices, Sound and Picture Quality Multi Functions May Not be All Useful
With technology advancing over the years, the price of TV sets has gone down continuously which attracted many households to change to models with better sound and picture quality. Apart from pursuing TV sets that are bigger and slimmer, consumers...
- 2016.08.31
Advocating for Establishing a “Consumer Dispute Resolution Centre” to achieve triple wins in consumer dispute resolution for Hong Kong
The study by the Consumer Council shows that there is a remarkable potential demand for resolving consumer disputes by arbitration. In view of the fact that mediation and arbitration in Hong Kong are well-developed, the Council...
- 2016.08.15
10 Soy Sauce Samples Do Not Meet Quality Grading Level Traces of Possible Carcinogens Found in 11 Samples
In Chinese culinary culture, soy sauces and seasonings are common condiments that, with an appropriate amount added, can bring out the umami in food. The Consumer Council tested 40 soy sauce and seasoning samples. It was found that 11 samples...