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- 2017.05.15
Electricity Tariff of Split Type Inverter Air Conditioners labelled with Grade 1 Energy Efficiency Could Vary by 20% Go Green with Improved Warranty Schemes
To beat the summer heat, many families will turn on air conditioners to keep their home cool. Many air conditioners available in the market claimed top Grade 1 rating in energy efficiency, emphasizing reducing electricity consumption and being...
- 2017.05.15
Heavy Restrictions Imposed on Extended Warranty of Electrical Appliances Claim Procedures are Cumbersome and Non-transparent Consumers Cautioned to Think Thrice Before Purchase
In recent years when consumers go shopping at electrical appliance chain stores, they may be persuaded by the salesperson to purchase extended warranty offered by retailers emphasising that it spares them from substantial maintenance costs or...
- 2017.05.09
Low Transparency of Chargeback Mechanism for Credit Card Payment Introduce Connected Lender Liability to Enhance Consumer Protection
Very often Consumers prepay significant sums for goods or services for convenience or discounts, or due to particular business models. If, however, the retailer closes down, consumers, as unsecured creditors, have a slim chance of recovering the...
- 2017.04.18
Aggregate Average Price of A Basket of Supermarket Products Increased Slightly by 0.5% Significant Increases Recorded in Groups of Liquid Soap/Hand Wash & Infant Formula
The annual supermarket price survey released by the Consumer Council revealed that the aggregate average price of a basket of products sold in the supermarkets in 2016 rose by 0.5% over the past year, 0.1% higher than the 0.4% recorded in the...
- 2017.04.18
Efficacy and Price Varied Among Moisturising Masks Be Wary of Allergenic Substances
Moisturising masks are enormously popular with many beauty-conscious, with many products available in the market claiming the skin could be hydrated and brightened after use. However, prices of these products could vary substantially ranging from a...
- 2017.04.18
Misunderstandings Could Arise Easily from Wordings on Menu Clarify Terms to Prevent Disputes
Hong Kong is world-renowned as a "food paradise", with over 10,000 licensed restaurants in this tiny locale. When dining out, consumers look, not only for gourmet cuisine, but also for high quality service. Complaints lodged with the Consumer...
- 2017.04.18
Sugars Content in Yogurt Could Vary By Nearly 5 Times Be Wary of Health Hazards from High Free Sugars Content
Yogurt is a rich source of calcium, proteins and probiotics that many health-conscious consumers eat regularly. But many yogurts available in the market have added various kinds of sugars, health risks of over-weight, obesity and dental caries will...
- 2017.03.15
2 Children's Highchair Models Fail to Fully Meet Safety Requirements
It is popular for parents to buy highchairs for their toddlers. High chairs not only make feeding easier, but also help children develop the habit of sitting properly for a meal. The Consumer Council has conducted tests, in collaboration with...