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- 2018.02.14
Test Reveals Safety Risks in Over 60% of Walking Sticks/Cane Umbrellas – Consumers Should Refrain from Using Cane Umbrellas as Aid for Walking
To many elderly, walking sticks are essential; some may prefer, in substitute of a walking stick, a cane umbrella. In a test on 30 walking sticks and 10 cane umbrellas, the Consumer Council has found over 55% of walking sticks and 90% of cane...
- 2018.02.08
Overall Consumer Complaints Dip 1% but Online Purchase & Budget Airlines Continue to Rise Unabated
Consumer complaints lodged with the Consumer Council totalled 24,881 cases in 2017, dipping 1% over the previous year (25,098 cases), with the service sector taking in 13,977 cases (56%), up 1%, and the goods sector 10,904 cases (44%), down 3%....
- 2018.01.15
Consumer Dissatisfaction in Home Furnishings Purchase – the Industry is Urgent to Improve After-Sales Service
Consumer disputes over furniture purchase are far from rare, despite all the time and money they are splurging on furnishing their home into one of blissful joy and comfort. Product quality and after-sales service are the main issues of complaints...
- 2018.01.15
Survey Reveals Restrictive Private Car Maintenance Warranties – Greater Transparency Is Called for in Repair Costs & Price Quotations
Prospective car owners beware: besides the costs of fuel and insurance, brace yourselves for the oncoming bills in vehicle maintenance and repairs. In a survey on the warranty plans of new cars from 22 brands, the Consumer Council has found highly...
- 2018.01.15
Test Uncovers 2 USB Chargers in Safety Non-Compliance – Price Differentials and Product Quality Bear No Direct Correlation
Mobile devices are proliferating in ever more variety – handsets, tablets, and even portable fans, and they all need to be charged up at any time. In addition to the original USB charger that supplied with the product, many consumers also purchase...
- 2018.01.15
The CNY Cleanup Price Hike Is On – Household Cleaning Services Prices with Multiple Surcharges and in Different Scopes
The Consumer Council reserves all its right (including copyright) in respect of CHOICE magazine and Online CHOICE. Chinese New Year is approaching and it's time again to give the home the big yearend cleanup, with many turning to the service of...
- 2018.01.15
Thermal Underwear Test: Thermal Retention Value Variations by More than a Double, Sweat Wicking and Quick Drying Performance in Nearly Half the Samples Unsatisfactory
To beat the bitter winter cold, consumers have shown a growing preference for thermal underwear of synthetic fibres that are lighter and more airy, offering warmth and comfort, to pure wool or cotton or other thick heavy apparels. The Consumer...
- 2017.12.14
Delayed Vaccinations Triggering Steep Rise in Complaints by 16 Times Be on the Alert for Being Misled into Needless Medical Check-Ups
Consumers are getting more and more health-conscious, and they are splurging on preventive medical services, despite their high costs, such as preventive vaccination and health checks. But rising demand has also sent complaints under this category...