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- 2019.11.15
Home Removal Service Charges Vary by Over Fourfold Beware of the Diverse Extra Charges
Moving home is a cumbersome process. Inadequate communication with the home mover can result not only in frustration but can also give rise to a lot of unexpected expenses. A Consumer Council’s survey of 20 home-removal companies revealed an...
- 2019.11.15
Mattress with “10-Year Warranty” Subject to Many Restrictions Enquire for Details before Purchase
Mattresses are durable household products meant to last for years with some brands offering a 10-year warranty and free after-sales maintenance. However, the Consumer Council has received nearly 100 complaints so far this year with the most common...
- 2019.11.15
The Revisions of 90% of the Textbook Samples Are Deemed ‘Necessary’ or ‘Marginally Necessary’ – Big Price Surge in 2 Textbooks Unnecessary for Revision
Under the “five-year-rule of no revision” for textbooks introduced by the Education Bureau in the 2010/11 school year, publishers are required to reduce unnecessary changes to textbooks that not only can help save the environment but can also...
- 2019.10.15
34% of Dried Spices Contained Aflatoxins 2 Samples in Breach of Hong Kong Regulatory Limit
Spices can enhance aroma and colour of food, in particular Capsicum spp. spices and turmeric are essential ingredients for curry while nutmegs are often used for western pastries, such as pumpkin pies and puddings. The Consumer Council has tested 44...
- 2019.10.15
Dissatisfaction over Dental Treatment Services and Charges – Obtain Detailed Information before Treatment for Budget Control
To have neat and healthy teeth, apart from daily dental care, timely treatment of dental disease is also vital. A review of the dental complaints lodged with the Consumer Council has revealed vast differences in dental treatment services and charges....
- 2019.10.15
Long Charging Time by Wireless Chargers – Some Qi-compatible Models Better than Qi-certified Models
Wireless chargers are versatile and easy to use. Some of them can charge several smartphones simultaneously without the constraint of electric wire and can hence cut down the use and number of chargers, charging wires and power sockets. In a test on...
- 2019.10.15
Online Shopping Platforms Survey: Claims on Goods Return Not Guaranteed with Less than 50% Success Rate in Purchase Trials
With no restrictions in time and space; point-to-point delivery; unconditional goods return claims; and greater freedom than shopping in store, online shopping has become increasingly a way of life for many consumers. A Consumer Council survey with...
- 2019.10.15
Weak Protection in 4 Models of Child Car Seats Room for Improvement in Safety Design
Over 700 children were injured in traffic accidents when travelling in private cars between 2015 and 2018 in Hong Kong. According to the World Health Organization (WHO), for children aged 4 years or younger, using child car seats properly can cut...