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- 2022.05.16
The Consumer Legal Action Fund (CLAF) Handled 188 Applications in a Decade Over 50% Success Rate in Assisted Cases Devoted to Deterring Business Malpractices and Seeking Justice for Consumers
Encounters with unscrupulous trade practices result not only in financial loss but in some cases also mental distress to consumers. If the parties involved are unable to resolve their disputes through conciliation or other means of dispute...
- 2022.04.13
10 Mid- and Low-priced Bath Towels Outperformed Thousand-dollar Product in First-ever Test Disappointing Performance for Most Towels with Anti-bacterial Claims
The pandemic has raised the public's awareness on personal hygiene. Many will shower and get changed immediately once home. Hence, a bath towel with good water absorbency, durability, softness, and anti-bacterial function is a must-have household...
- 2022.04.13
Delivery of RAT Kits Purchased Online Severely Delayed but Refund Denied Unfair to Consumers While Hindering the Fight Against the Pandemic
Amid the volatile fifth wave of the pandemic, COVID-19 Rapid Antigen Test (RAT) kits have become an important anti-epidemic tool when self-testing has become a norm for most people before they depart for work every day. While RAT kits are in high...
- 2022.04.13
First-ever Test on the Cooling and Heating Performance of “1 Horsepower” Inverter Split-type Reverse Cycle Air Conditioners Energy Efficiency Found to Vary by Over 30% Check Out the Warranty Period Carefully
Amid the pandemic, many people have spent longer hours working or attending remote classes at home due to social distancing measures. Besides, with summer just around the corner, a fast-cooling and energy-saving air conditioner is essential for...
- 2022.04.13
Slight 1.9% Drop in Aggregate Average Price of a Basket of Supermarket Goods in 2021 Unable to Offset Pandemic-induced Surge Price Rise for Common Food & Household Products at Onset of 5th Wave of COVID-19 Adding Extra Financial Burden on Consumers
Impacted by the fluctuating COVID-19 situation in the past 2 years, the grocery price in Hong Kong has seen a largely upward trend due to the disrupted global supply chain. In the early days of the outbreak in 2020, many foodstuffs and daily...
- 2022.04.13
Small Parts Came off in 30% of Children's Foam Play Mats After Tension Test Posing Risks of Accidental Swallowing Formamide Content of 6 Models Exceeded the Standard 1 Exceeded the Upper Limit by 9 Times
Foam play mats, available in a delightful array of colours, allow toddlers to crawl, sit and play on them freely, exploring the environment without worry of getting hurt even if they stumble and fall. However, when parents purchase play mats, aside...
- 2022.03.15
Over 60% Electric Grills Posed Safety Risks 1 with Potential Fire Hazard Beware of Health Impacts of Indoor Cooking Fumes
Indoor grilling has become a widely popular cooking trend in recent years, and especially so during the pandemic as citizens have been cooking more and dining out less. One simply needs to prepare the ingredients, plug in the electric grill to enjoy...
- 2022.03.15
Over 75% Stress-relieving Toys Fail to Meet Safety Standards Loose Parts and Potential Carcinogens Pose Serious Risks 1 Contained Carcinogenic Phthalate Exceeding Standard Levels By 250 Times
Under the pandemic, children have less chance to enjoying the fun of playing outdoors. Instead, they need to stay home for long periods, adding pressure to their learning and development. In such times, toys become their most common playmates which...