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Government urged to close legal loophole to protect public from undesirable medical claims A Consumer Council survey on health foods, health devices and Chinese medicines has uncovered widespread non-compliance of the Undesirable Medical...
The Consumer Council today named three companies - an aluminium works company, an overseas studies/emigration agency and a modelling agency - for engaging in undesirable trade practices detrimental to consumer interests. The companies in question...
8 August 1998 To : Complainants Dear Sir/Madam, Re : Complaint Against KPS The Consumer Legal Action Fund has considered the matter and has decided to assist consumers to lodge their claims against KPS with the Small Claims Tribunal if consumers wish...
A breach of its licence conditions by Hong Kong Telecom (HKT) has resulted in dissatisfaction and complaints to the Consumer Council. The Consumer Council has so far received 6 complaints about additional IDD charges billed by HKT. This followed a...
In the last six months, corresponding to the downturn in the economy, many consumer complaints regarding prepayment coupons and trade practices have been lodged with the Consumer Council. The breakdown of these complaints is as follows: Dissolution...
The Consumer Council, as trustee of Consumer Legal Action Fund (CLAF), is considering instigating legal action against KPS over its decision to limit the validity of its coupons. The Council is now seekign legal advice on the course of action that...
Textbook prices up and above inflation rate despite drop in paper and printing costs Textbook prices are increased by an average of 8.76% and 7.55% for primary and secondary schools respectively this year. Both increases are above the average...
The mineral content of bottled water is either "low" or "very low" and some may even contain impurities Is the consumption of bottled water a matter of health? Or is it just a matter of image? A Consumer Council test report, published today in...