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The Consumer Council is deeply concerned over the rate of accidents involving Hong Kong package tours in the Mainland. The Council pledges its full support to the efforts and measures which the Travel Industry Council (TIC) is considering to...
Instability alert over bookshelves A Consumer Council test on bookcases has given rise to concerns over the stability of bookshelves. The shelves of over half of the bookcase samples in the test were considered prone to slip out and fall down, posing...
The number of consumer complaints continued to escalate for the third year consecutively, with a total of 20,798 for the year 2001. It represents an increase of 10% over 2000 (18,932) and 26% over 1999 (16,470). It also reverses the pattern in the...
The Consumer Council today publicly named two retailers - a handbag and shoe shop with two retail outlets, and a wedding card and gift shop - for persisting in malpractices against the interests of consumers. Since August this year, in the past 41/2...
Stringent cleaning regimen for greater protection in contact lensusage If you opt to use contact lenses over spectacles, be very sure to keep both your lenses and the storage cases meticulously clean at all times. A Consumer Council survey on users'...
The Consumer Council today (November 29) welcomed the release of the Civil Justice Reform Interim Report and Consultative Paper and expressed the hope that the proposed reform will lead to greater consumers' access to justice. The Council stressed...
Test uncovers non-disclosure and inconsistencyin labelling of detoxifying and slimming products The Consumer Council has called on the Government to impose comprehensive labelling requirements in the proposed subsidiary legislation of the Chinese...
The Consumer Council today (October 30) announced a new focus aimed specifically at assisting consumers in the current economic downturn. The multi-facet plan will pull in the resources of the Council to focus on a number of areas vital to ensure...