Resumption of public service and special arrangement of Consumer Advice Centres
Consumer Advice Centres located in Tsim Sha Tsui, North Point, Sha Tin and Tsuen Wan have resumed normal service.
To reduce the risk of the spread of COVID-19, social distancing and other precautionary measures will be implemented at our Advice Centres.
Visitors are required to:
- Make prior appointment for service by calling the hotline 2929 2222;
- Wear surgical face masks and take a body temperature check before entering the Centres;
- Wait in a designated waiting area in order to reduce social contacts with other visitors.
(Notes: Visitors may experience a longer waiting time because of the precautionary measures.)
When you visit our web site we record your visit only as a “hit” and do not collect any personally identifiable information from you. However, if you wish to use our complaint/enquiry or subscription services or to respond to our on-line surveys etc, it may be necessary for you to furnish some personal data. The purposes for which your personal data are collected will be explained by “Personal Information Collection Statement” in the relevant sections of this web site. The Council is committed to protecting the privacy of personal data in compliance with the requirements of the Personal Data (Privacy) Ordinance. Also, we will ensure compliance by our staff and third-party service providers.
The Council takes appropriate steps to protect the personal data we hold against loss, unauthorized access, use, modification or disclosure.