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The novel coronavirus is raging around the world. Many nations are closing their borders to fight epidemic and economics are hit hard. How may credit card users protect themselves and obtain compensation in case merchants close down suddenly? What about those purchased flight tickets? Are they able to refund and get the money back? The Special Feature on chargeback in this issue is going to share how one should protect their consumer rights amid soaring epidemic these days.
Many rumors said that surgical masks could be re-used after steaming, boiling or poaching. It is understood that given the acute shortage, people try to maximize the durability of masks by all means. Yet, none of those boiling or cleaning methods being posted on the Internet can help with the re-using of surgical masks!
Facing the uncertainty of the COVID-19 pandemic, consumers have been snapping up face masks, bleach products, rice and toilet paper from stores and supermarkets. As soon as the toilet paper were replenished, customers scrambled to buy even more.
With the outbreak of the COVID-19, everyone is on a high alert against the epidemic. The Consumer Council has specially put together a simple but useful guide, like how to choose a face mask? How to clean the household with liquid bleach? Can white vinegar and air purifier really help? Does your travel insurance provide the necessary medical cover if you were infected while travelling?