| Super： | The Trade Descriptions (Unfair Trade Practices) (Amendment) Ordinance 2012 Misleading Omissions | |
| Smart Eye： | The Trade Descriptions Ordinance! Beware of Misleading Omissions! | |
| Grandpa： | I want a Smartphone with Internet access! To keep abreast of current trend! | |
| Salesperson： | Let me introduce this mobile phone to you! $0 handset price with unlimited data usage. It’s just $68 a month! | |
| Grandpa： | Sounds like a good deal! | |
| Salesperson： | Sure! $0 handset price! The phone is also free for you! | |
| Grandpa： | Great! I’ll have this one then. | |
| Super： | A month later… | |
| Grandpa： | How come the bill for this month is $200! So expensive! | |
| Salesperson： | You have to pay for the value-added services besides the basic monthly payment if you buy the phone with $0 handset price! | |
| Grandpa： | Why didn’t you tell me when I signed the contract? I wouldn’t have bought it if I had known! | |
| Smart Eye： | Tips from Smart Eye! It constitutes the offence of misleading omissions if a trader omits or hides material information, which causes or is likely to cause the average consumer to make a transactional decision that he would not have made otherwise. Be a smart consumer! To learn more, please visit the website. | |
| Super： | Enhanced protection for consumers Shop with peace of mind www.consumer.org.hk/unfair_trade_practices Complaints and Enquiry Consumer Council: (852) 2929 2222 Reporting Hotlines Customs and Excise Department: (852) 2545 6182 Office of the Communications Authority: (852) 2961 6333 (on broadcasting and telecommunications services) |
