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An infant sleeps 15 hours or more a day, so obviously, it is essential whether a cot mattress is compliant with safety standards, with good comfort and body support. A Consumer Council test report on 8 models of cot mattresses found that half of the...
The aging population has accelerated demand for medical services. In the case of cataract surgery, for example, over 40,000 people were on the waiting list of public hospitals in 2018. Elderly patients may well turn to a private medical institutions...
Golf is currently the only sport with its own specific insurance cover for golfers. Amateur golfers can easily injure themselves due to lack of practices or unfamiliarity with the golf course and they may even cause injuries to others that give rise...
Tea-based beverages have become popular in recent years and stores selling such kind of beverages have been thriving. In collaboration with the Centre for Food Safety, the Consumer Council has conducted a test and review on more than 100 models of...
Matchmaking services undertaking to find the “other half” for their customers have been prevalent in recent years. However, the Consumer Council had received 64 complaints last year, representing an increase of over 55% year on year of which...
Many chronic patients and elderly people require specialist home care services but given that family members may not have the time or medical knowledge to cater for their needs, home care service agencies become an alternative to homes for the...
Consumer complaints received by the Consumer Council rose by 5% last year, from 24,881 cases in 2017 to 26,165 cases in 2018, of which complaints against the service sectors climbed 11% to 15,453 cases, representing 59% of the total complaints,...
With the approach of Chinese New Year, many consumers travelling abroad will opt for WiFi eggs, prepaid SIM cards or fixed-rate data plans to access data roaming services. As some fixed-rate plans are competitive in prices, convenient to purchase and...