The Consumer Council today (10 November) hosted “2026 Greater Bay Area Consumer Protection Conference” (“the Conference”) under the theme “Commitment, Connectivity, Realisation: Building a Trusted Consumer Environment in the Greater Bay Area”.
The Conference brought together around 40 representatives from the China Consumers Association (CCA), Guangdong Administration for Market Regulation, Guangdong Consumer Council, the Consumer Council of the Economic and Technological Development Bureau of Macao, and consumer protection organisations from cities across the Greater Bay Area (GBA). The Conference also marked the first high-level exchange among GBA consumer protection organisations since the implementation of the Guangdong Province Provisions on Promoting Consumer Rights Protection Collaboration in the Greater Bay Area on 1 October 2026.
Welcome remarks were delivered by Mr Clement Chan Kam-wing, Chairman of the Consumer Council, and Guest of Honour Dr Bernard Chan Pak-li, Under Secretary for Commerce and Economic Development of the HKSAR Government. This was followed by speeches from Mr Qi Minghe, Deputy Secretary-General of the China Consumers Association, and Mr Guo Yuhua, Deputy Director-General of Guangdong Administration for Market Regulation.
Discussions at the Conference centered on four key areas: 1. The implementation of the three GBA Standards on cross-boundary consumption; 2. Enhancement of the consumer complaint referral mechanism; 3. Opportunities for joint product testing, consumer surveys and resource sharing; and 4. Key findings of the Survey on Consumer Demand for Elderly Care Services in the Guangdong-Hong Kong-Macao Greater Bay Area.
The Conference reaffirmed the shared commitment of consumer protection organisations across the GBA to deepening collaboration and enhancing consumer protection, paving the way for closer cooperation in safeguarding consumer rights and interests across the region.
For details, please refer to the Chinese version of this press release.
https://www.consumer.org.hk/tc/press-release/p-GBA-Conference-2026