|Super：||The Trade Descriptions (Unfair Trade Practices) (Amendment) Ordinance 2012|
|Smart Eye：||The Trade Descriptions Ordinance! Beware of Misleading Omissions!|
|Grandpa：||I want a Smartphone with Internet access!|
To keep abreast of current trend!
|Salesperson：||Let me introduce this mobile phone to you! $0 handset price with unlimited data usage. It’s just $68 a month!|
|Grandpa：||Sounds like a good deal!|
|Salesperson：||Sure! $0 handset price! The phone is also free for you!|
|Grandpa：||Great! I’ll have this one then.|
|Super：||A month later…|
|Grandpa：||How come the bill for this month is $200! So expensive!|
|Salesperson：||You have to pay for the value-added services besides the basic monthly payment if you buy the phone with $0 handset price!|
|Grandpa：||Why didn’t you tell me when I signed the contract?|
I wouldn’t have bought it if I had known!
|Smart Eye：||Tips from Smart Eye!|
It constitutes the offence of misleading omissions if a trader omits or hides material information, which causes or is likely to cause the average consumer to make a transactional decision that he would not have made otherwise.
Be a smart consumer!
To learn more, please visit the website.
|Super：||Enhanced protection for consumers|
Shop with peace of mind
Complaints and Enquiry
Consumer Council: (852) 2929 2222
Customs and Excise Department: (852) 2545 6182
Office of the Communications Authority: (852) 2961 6333
(on broadcasting and telecommunications services)