Senior Manager, Planning and Stakeholder Engagement (Ref. SM-PSE)
Consumer Education, Planning and Stakeholder Engagement Division
2-year fixed-term contract
Responsibilities:
- Assist in formulating comprehensive planning and stakeholder engagement strategies for aligning with the Council’s mission
- Assist in formulating, executing and reviewing the Three-year strategic initiatives to advance the Council’s mission and objectives
- Assist in drafting, implementing and annual monitoring of Key Performance Indicators (KPI) at Council and Division levels
- Monitor consumer trends and trade practices to inform the Council’s strategic direction
- Build and maintain strong relationships with stakeholders, including government/public bodies, industry representatives, and community partners
- Identify and analyse stakeholders and secure funding opportunities to support Council projects and initiatives
- Prepare and deliver proposals, reports, presentations and committee papers
- Oversee the administration and coordination of divisional activities, including maintaining relevant databases
- Take up ad hoc duties as assigned
Requirements:
- A recognised university degree or higher qualification in Business, Public Policy, Law, Social Science, or a related discipline
- At least 7 years of relevant experience, preferably in business planning, market analysis, stakeholder engagement or project management
- Proven ability to manage diverse consumer-related issues across multiple sectors
- Strong analytical skills with the ability to produce high-quality reports and recommendations
- Excellent written, communication and interpersonal skills for effective collaboration and stakeholder liaison
- Mission-driven, proactive, and able to perform under pressure
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Application forms are available on the Council’s website https://www.consumer.org.hk/. Interested applicants are invited to apply to the Director, Human Resources by sending the completed application form and a resume together with a cover letter explaining why they consider themselves suitable for the position by 7 January 2026. Applications should be sent by e-mail to recruit@consumer.org.hk. Candidates not invited for interview within 12 weeks from the closing date may consider their applications unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.