Manager, Research and Studies (Ref. MRS-S)
Research and Studies Division
2-year fixed-term contract
Responsibilities:
- To plan, organise and conduct research, including survey projects, relating to products and services, quality of services and consumer opinion
- To verify survey/ research results to ensure quality assurance and report accuracy before CHOICE publication
- To write paper and research reports in both English and Chinese and articles for the Council's website and CHOICE magazine
- To liaise with product suppliers and service providers, government departments, trade associations and professional bodies in regard to survey and research projects
- To handle consumers’ technical inquiry related to the responsible work
- To take part in the media interviews whenever required
Requirements:
- A recognised university degree or equivalent in Economics, Finance, Business Administration, or a related field with statistics as one of the subjects taken
- Strong background in research methodologies and practical experiences in quantitative methods, data collection, statistical compilation and analyses
- At least 2 years of post-graduation experiences at an appropriate level of responsibility in statistics-related work; managing research projects or survey projects; preferably experience in a consumer-focused organisation
- Strong in quality management
- Self-motivated with thorough and accurate attention to detail
- Work well within tight time limits
- Excellent communication skill
- Ability to work independently and as part of a team
- Proficiency in writing English and Chinese research reports
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Application forms are available on the Council’s website https://www.consumer.org.hk/. Interested applicants are invited to apply to the Director, Human Resources by sending the completed application form and a resume together with a cover letter explaining why they consider themselves suitable for the position by 26 January 2026. Applications should be sent by e-mail to recruit@consumer.org.hk. Candidates not invited for interview within 12 weeks from the closing date may consider their applications unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.